Revenue Management Will Help Seniors Housing Become ‘Smarter Industry,' Says Holiday’s Hsiao

By Matt Valley

Seniors housing operators need to take a page from the playbook of the airline and hotel industries and implement revenue management systems to adjust rates weekly based on supply and demand, says Kai Hsiao, president and CEO of Holiday Retirement. The Lake Oswego, Ore.-based company is the largest operator of independent living properties in the country with over 300 properties and more than 35,000 apartment units in 43 states.

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