DALLAS — Buckner Retirement Services, a Dallas-based nonprofit operator, is implementing a series of leadership promotions as part of a long-term strategic plan. The first was for Charlie Wilson, who was promoted from senior vice president to president.
Wilson started at Buckner 21 years ago as the director of quality improvement and regulatory compliance. Under his leadership, the nonprofit provider doubled in size, opening two new communities and acquiring a third. Albert Reyes, president/CEO of the parent company Buckner International, retains the chief executive officer role for the retirement division.
Brian Robbins, formerly vice president, is now the company’s chief operating officer. This title reflects Robbins’ work overseeing all Buckner senior living operations ensuring the creation and implementation of new processes and strategies.
Chuck Childress, the executive director of Ventana by Buckner in Dallas, now serves as director of operations for Buckner Retirement Services, while Phil Elmore transitions from his role as Buckner director of hospitality to director of development.
Abraham Mathew will continue as the executive director of Buckner Parkway Place in Houston, but under his new title as senior executive director, Mathew will support all Buckner communities and lead special projects.
Specific to talent acquisition and growth, Mary Jackson and Kelly Stephens will both serve as senior director of human resources, supporting all Buckner communities. Jackson will continue to oversee human resources at Baptist Retirement Community in San Angelo, and Stephens will continue to oversee human resources at Parkway Place.
“The COVID-19 pandemic forced all of our associates to take on multiple rolls to ensure we continued to provide service excellence to residents at our communities,” says Wilson. “After carefully evaluating the many strengths of our team members, we decided to make these positional changes to better reflect their evolving roles at Buckner and how each person can best impact the goals of our 10-year strategic plan.”