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CHICAGO — While interest rates have hogged the headlines of late, the seniors housing industry’s labor challenges have not disappeared. During the COVID-19 pandemic, many in the sector — particularly caregivers — left for other careers. To fill the gaps, many operators resorted to third-party agency labor, which is more expensive and means that employees may not be dedicated to the community at which they’re working. Justin Hutchens believes in a few solutions to these challenges. Hutchens is an industry veteran currently serving as executive vice president of seniors housing …

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BOCA RATON, Fla. — Kayne Anderson Real Estate has hired Lee Levy as a senior managing director and head of real estate debt. Based in Boca Raton, Kayne Anderson is an investment firm across multiple property types, including seniors housing. Levy will serve alongside CEO Al Rabil and CIO David Selznick as a portfolio manager for Kayne Anderson Real Estate’s debt platform, which pursues investment opportunities in Freddie Mac structured products, CMBS and direct loan originations and purchases across Kayne’s alternative niche sectors — medical office, seniors housing, student housing …

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FOUR CORNERS, Fla. — Watermark Retirement Communities has named Dan Guanio as executive director of The Glades at ChampionsGate in Four Corners, located between Orlando and Tampa. The community offers independent living, assisted living and memory care. Guanio has more than 16 years of experience in senior living and has served as an executive director for most of his career. He has previously served as executive director at Atria Senior Living, Saber Healthcare and Watercrest Senior Living Group. He earned his bachelor’s degree from Florida State University.

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ATLANTA — House Analytics, an Atlanta-based commercial real estate analytics company with seniors housing and student housing branches, has appointed Natalie Cheney as its CEO. Cheney has a track record of driving growth and innovation in software and will seek to scale and expand the company’s offerings. Previously, Cheney has held various C-Suite positions and was instrumental in multiple exits for those respective businesses. Founder Charlie Matthews will continue to work closely with Cheney as the company’s chief growth officer.

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TINLEY PARK, Ill. — Anthem Memory Care has promoted Laporsha Chavers to executive director for Porter Place in Tinley Park, approximately 25 miles southwest of Chicago.  Chavers previously was associate executive director for Porter Place. She also served as associate executive director for Grace Point Place, an Anthem community in nearby Oak Lawn. The certified dementia care practitioner brings over 18 years of senior living experience to this position. She earned a bachelor’s degree in business administration from Governors State University and an MBA from Purdue University.

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BLOOMFIELD, N.J. — Juniper Communities, a Bloomfield-based owner-operator, has promoted Chuck Hastings to president and Amy Purcell to vice president of sales. Hastings, formerly the CFO, assumes an expanded role in addition to his current responsibilities. In making the announcement, CEO Lynn Katzmann praised Hastings’ 27-year tenure at Juniper. Katzmann will continue as CEO to drive strategic and business development activities as Hastings focuses on day-to-day operations and financial success. Purcell has been with Juniper for three years. 

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ST. LOUIS — Ascension Living, a faith-based operator based in St. Louis, has named Erin Shadbolt its new chief executive officer. She will provide strategic and operational leadership over Ascension’s diversified seniors housing services, including independent living, assisted living, memory support, skilled nursing and short-term rehabilitation.  In addition to serving as CEO, Shadbolt continues in the dual role of vice president of post-acute and at-home services. Shadbolt joined Ascension in 2022 and has held several key positions, including chief nursing officer of post-acute and at-home services and interim chief operating …

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SAN DIEGO — Senior Resource Group LLC (SRG) has promoted Rob Henderson to chief operating officer. Henderson joined SRG last year as vice president of operations, where he oversaw several of SRG’s communities.  With more than 26 years of experience in all operational facets of senior living, including independent living, assisted living, memory care and skilled nursing, Henderson has held executive leadership roles in Southern California-based senior living companies serving residents nationwide. Headquartered in San Diego, SRG owns, develops and operates independent living, assisted living and memory care communities across …

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By Steven Leone, principal, Spiezle Architectural Group Inc.  Staff retention has become a critical issue in today’s evolving work environment. Post-pandemic changes necessitate new strategies to attract and retain employees more effectively. The National Investment Center for Seniors Housing & Care (NIC) published data in May 2022 that showed the annual turnover across primary markets the organization tracks was about 85 percent.  This article explores various methods that we currently use to attract and retain staff. What strategies have worked? What are the financial impacts? Does operational realignment and staff empowerment equal greater engagement?  Today’s workforce …

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DES MOINES, Iowa — LCS, a Des Moines-based senior living provider, has hired Jim Pusateri as its new chief sales officer (CSO). Pusateri brings over 30 years of senior living sales and operations leadership. He led Brookdale’s ascension to a 91.5 percent occupancy rate and launched the company’s pioneering School of Sales, fortifying sales acumen for the company. He has also implemented comprehensive sales training systems across multiple companies, integrating coaching and leadership development and improving overall performance.  Pusateri has invested in the senior living industry as an executive board …

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