Today’s seniors are arriving at communities with Netflix accounts, smartphones, and decades of connected habits — and they expect the same seamless technology experience they had at home.
In this on-demand webinar sponsored by DISH Business, Matt Catlin of DISH Business and Ryan Kane of NextGenTV explore what that shift means for operators and how to respond thoughtfully.
Key takeaways include:
- Streaming, multiple connected devices, and reliable Wi-Fi are now baseline expectations. Ninety percent of adults 65 and older are online, and 76 percent own a smartphone.
- Infrastructure is now part of the resident experience. Buffering video, dropped calls, and dead Wi-Fi zones create daily friction — especially for residents spending four or more hours a day watching TV.
- There is no one-size-fits-all solution. The right platform accommodates independent living and skilled nursing residents differently, without burdening staff.
- Simplicity and reliability matter more than adding more technology.
Watch the full webinar to hear how to address real-world infrastructure challenges, common mistakes communities make when selecting a provider, how bulk contracts can reduce per-room costs, and what questions operators should be asking before signing any contract.
“Technology is no longer just an amenity. It’s part of how residents experience daily life.”
Matt Catlin, DISH Business
This webinar is sponsored by DISH Business, a leading provider of commercial entertainment technology, delivering entertainment technology to senior living communities, hospitality properties, and businesses across all 50 states. Its senior living solution — OnStream — is designed to enrich the resident experience. Built on the SMARTBOX head-end distribution system, it also offers a cost-effective, easy-to-manage solution that works with existing infrastructure. Visit info.dishbusiness.com/senior-living.
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