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Operations

From The MagazineOperationsPeople

Labor Pains

by Jeff Shaw

Senior living communities grapple with a severe worker shortage, responding with innovative approaches and programs. By Jane Adler “Help Wanted!” “Now Hiring!” The urgent signs posted everywhere from grocery stores to job boards reveal the depth of the labor shortage gripping the country. Workers are scarce. But senior living and care is being especially hard hit.  Long known for having a high turnover rate, the sector faces a number of new challenges. Workers in a healthcare-type setting are afraid of contracting COVID-19. The Delta variant of the virus has only …

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Industry VoicesOperationsPeople

Question of the Month: What’s Your Staffing Situation?

by Jeff Shaw

Is your labor and staffing situation better, worse or the same as it was earlier in 2021, and why? Focus on engagement By Monica Friedman Chief HR Officer LCS We are continuing to experience staffing challenges to a greater degree than we did earlier this year. Although it varies by location, the challenge of attracting new talent to our industry remains.  We have faced increased wage pressure from staffing agencies that offer higher wages to experienced workers only to charge those higher wages back to clients. And, while most healthcare …

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Active AdultNewsOperations

Active Adult Requires More In-Depth Sales Strategy than Traditional Seniors Housing, Say Webinar Panelists

by Jeff Shaw

As more and more traditional seniors housing developers dip their toes into active adult, one of the challenges is understanding how this newest segment is both similar and different from independent living, assisted living and memory care. Perhaps most importantly, while all segments target seniors, it could be argued that the customer base is completely different. “With traditional seniors housing, about 70 to 80 percent of the initial search comes from an adult child, not the potential resident — typically a female, maybe an adult daughter or granddaughter,” said Julie …

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Active AdultAssisted LivingCCRCIndependent LivingIndustry ContentMemory CareOperationsSkilled NursingTechnologyVideosWebinars

Webinar: Seniors Housing — Lead Generation Lessons from Active Adult Communities

by Sarah Daniels

  What can traditional seniors housing operators learn from successes in the active adult community segment, especially when it comes to generating interest and inquiries? How can active adult communities improve their own marketings strategies? These were the questions that Seniors Housing Business‘ latest webinar “Seniors Housing — Lead Generation Lessons from Active Adult Communities” sought to answer on Oct. 6. This webinar, sponsored by LeadingResponse, covered the following topics and more when it comes to best practices for marketing in the senior living space: Julie Podewitz, Vitality Living, explains …

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AcquisitionsIdahoNewsOperationsSkilled NursingTexas

The Ensign Group Acquires Operations of Three Skilled Nursing Facilities in Texas, Idaho

by Jeff Shaw

BOISE, Idaho, and TRINITY and DE SOTO, Texas — The Ensign Group Inc. (NASDAQ: ENSG) has acquired the operations of two skilled nursing facilities in Texas and one in Idaho. The portfolio includes: River Pointe of Trinity Healthcare and Rehabilitation Center, a 98-bed skilled nursing facility located in Trinity; Park Village Healthcare and Rehabilitation, a 150-bed skilled nursing facility in De Soto; Skyline Transitional Care Center, an 80-bed skilled nursing facility located in Boise. The acquisitions are subject to a long-term, triple-net lease. This acquisitions bring Ensign’s portfolio to 245 …

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Company NewsNewsOperations

Eclipse Senior Living to Cease Operations in 2022 as Ventas Moves 90 Communities to Other Managers

by Jeff Shaw

CHICAGO and LAKE OSWEGO, Ore. — Eclipse Senior Living has announced plans to cease operations in early 2022 as its main landlord, Chicago-based Ventas, moves its 90 Eclipse-managed communities to other operators. Ventas cited a desire to move to more regional, middle-market operators with local expertise. The 20-state portfolio will be managed by eight different operators moving forward. “The transitions are designed to execute on the company’s seniors housing strategy that matches the right asset with the right market and the right operator,” a press release from Ventas stated. “The …

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Steven Muth Seniors stabilization M&T
Content PartnersFeaturesFinanceIndustry ContentInvestmentM&T Realty Capital CorporationOperations

Seniors Housing Owners Have an Opportunity to Build a Bridge to Stability

by Sarah Daniels

Seniors housing owners struggling with low occupancy and maturing debt have found themselves in a state of financing limbo. Preferred lenders that cater to the industry, including FHA/HUD, Fannie Mae and Freddie Mac, won’t consider providing a mortgage to properties that are not stabilized. Operators need time to remedy the problem amid COVID-19’s detrimental influence on resident recruitment and other operations. The situation is particularly challenging for developers who have recently completed projects but are experiencing longer-than-anticipated lease-up periods and may not have qualified for any federal aid programs. What’s …

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Active AdultAffordable HousingAssisted LivingFinanceIndependent LivingIndustry ContentInvestmentOperationsVideosWebinars

Webinar: Seniors Housing Valuation Outlook — Fundamental Marketplace Drivers

by Sarah Daniels

  On Sept. 28, Seniors Housing Business and sponsor V&IG hosted the webinar “Seniors Housing Valuation Outlook — Fundamental Marketplace Drivers in Today’s Environment“. Seniors housing experts spoke candidly about factors like labor shortages and the spread of the Delta variant impacting seniors housing valuations and the industry’s struggle to return to pre-pandemic transaction volumes. As the year has progressed, how has the outlook changed for seniors housing professionals to take into account market trends and the activity of buyers and sellers? How are cap rates and cash flow influencing …

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MassachusettsNewsOperations

Diversified Healthcare Trust Transitions Seven Communities to New Operators

by Jeff Shaw

NEWTON, Mass. — Diversified Healthcare Trust (NASDAQ: DHC), a Newton-based REIT, has added five assisted living communities in Wisconsin totaling 300 units to its existing management agreement with Cedarhurst Senior Living within its seniors housing operating portfolio (SHOP). Additionally, DHC has entered into a new management agreement with IntegraCare for two assisted living communities in Pennsylvania totaling 182 units within its SHOP. DHC has now entered into new management agreements representing approximately 91 percent of its 108 SHOP communities to be transitioned from Five Star Senior Living Inc. (NASDAQ: FVE), …

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Active AdultAffordable HousingAssisted LivingIndependent LivingIndustry ContentOperationsPeopleTechnologyVideosWebinars

Webinar: Using Technology to Reduce Operational Costs & Enhance Resident Experience

by Sarah Daniels

  On Sept. 22, Seniors Housing Business and sponsor ecobee hosted the webinar “Seniors Housing: Using Technology to Reduce Operational Costs & Enhance the Resident Experience.” With the need to reduce energy use and protect employee time (while limiting unnecessary interactions with residents), making technology a part of senior living communities has never been more important. Smart thermostats offer a wide variety of benefits, especially for communities trying to improve their NOI. Thermostat solutions can mean less unplanned contact for staff and more control for residents, as well as energy and …

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