The next generation of residents entering senior living communities is more digitally native than ever before. Many have embraced mobile devices, smart technology and digital streaming, and they expect the same convenience and technology in their seniors housing environments. According to a recent AARP survey, nearly two-thirds of respondents say technology enriches their lives by making daily life and aging easier. They’re increasingly using digital services to manage their finances, social lives and health and wellness. AARP research also found that among adults aged 50 and over, 91 percent own …
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Emergency Ready: Promote Resilient Life Safety Programs in Senior Communities
In seniors housing, safety isn’t just a protocol; it’s a promise. With residents and their loved ones relying on clear communication and quick responses, creating and maintaining a robust emergency action plan (EAP) tailored for senior living communities is essential. From fires and severe weather to power outages and elevator malfunctions, preparation and well-tested systems can help to keep seniors safe and cared for, while reassuring families and reducing property risk. Here’s how owners and operators can build a safer, more responsive environment for residents, staff and families alike. EAP: …
How to Leverage TV to Improve Operating Margins, Resident Experiences
After seniors housing occupancy experienced a dramatic slump during the pandemic lockdowns and a plodding recovery, demand for senior living is now as strong as ever. However, financial pressures such as rising labor, healthcare and insurance costs continue to plague the industry, and experts don’t expect much relief from these factors in the near future. Against that backdrop, seniors housing owners and operators are seeking innovative ways to balance their budgets via new revenue sources without compromising the resident experience. One solution that can satisfy those criteria incorporates a technology …
Two-Way Audio-Visual Systems Offer Innovative, Reassuring Solutions for Elevator Emergencies
Elevators are something that most people take for granted until there’s a problem. Senior living residents may face various communication difficulties that can make elevators, and related emergencies, especially difficult to navigate. Hearing loss, vision impairments, difficulty speaking, confusion and anxiety can intensify the impact of mechanical malfunctions, medical emergencies or situations where residents become disoriented and unsure of their surroundings. When dealing with these problems in a senior living setting, where residents are often in more vulnerable conditions, there is a heightened sense of urgency. Having both eyes and …
How Ambient Sensing Technology Transforms Resident Wellness
New tools are helping seniors housing providers detect fall risks early, giving them an edge in prevention while preserving residents’ privacy and dignity. This technology is part of a new frontier in healthcare: tracking and identifying changes in behavior earlier and earlier while providing tailored alerts and wellness insights to improve outcomes. “We are always looking for opportunities to reduce falls and maintain, or improve, the overall health and wellbeing of our residents,” says Mark Mountel, director of technology at Life Enriching Communities (LEC). The not-for-profit owner and operator of …
With Seniors Housing Positioned for Growth, Financing Activity Begins to Stir
Slowly but surely, the performance of seniors housing assets is improving. While rent growth in 2022 in the sector represented a period of catch-up after the pandemic stymied the ability of operators to raise lease rates, continuing rent increases in 2023 began contributing to more meaningful net operating income recovery, according to Walker & Dunlop’s recently released Seniors Housing Outlook report. Now, seniors housing owners are positioned for a sustained period of significant revenue expansion amid improving occupancy and a shortfall of new inventory, reports the Bethesda, Maryland-based commercial real …
De-Risking Elevator Emergencies: Why Senior Living Facilities Need Modern Elevator Communication Solutions
Any property owner knows the headaches that arise when an elevator malfunctions. In senior living facilities, such problems have the potential to escalate into a crisis very quickly. Emergency communications in senior care facilities are vitally important, not only to protect the health and safety of residents and visitors but also to minimize disruptions to staffing resources. If there is an emergency, that call has to go somewhere. In senior living facilities, that destination is often the nursing station. “We consistently hear about nursing shortages, with staff being pulled in …
New Technology, Electronic Health Records Solve Problems in Post-Acute Care
Changing Medicare requirements for risk-based programs are putting new pressure on seniors housing operators and skilled nursing facilities that provide post-acute care (PAC) to people recently released from hospitals. Standards for the quality of care are becoming stricter just as innovations in record keeping, data analysis, voice recognition technology and smart room sensors are maturing. These new technologies — including many powered by artificial intelligence (AI) — combined with electronic health records (EHRs) can help operators adapt to the enormous changes coming to the seniors housing business. “We really put …
Evolution of Customer Needs, User Behavior Drive Future of Electronic Health Records
Consumer expectations of technology are evolving due to a generational shift. Today’s senior living and long-term care residents and their family members are becoming increasingly tech-savvy. Their adeptness with digital solutions continues to grow with new technology. Residents and their families’ use of these tools is expanding rapidly to include staying updated on health and activities, tracking medication, managing important documentation and overseeing finances. Electronic health records (EHRs) can assist in centralizing this information and can conform to the latest customer needs. Residents and their loved ones expect easy access …
Seniors housing acquisition and development is a costly business these days. Inflation has increased the price of construction materials, and wage pressures are driving up personnel costs. And after nearly two years of interest rate hikes to slow inflation, debt service on short-term construction and bridge loans is straining borrowers’ budgets and potentially threatening their ability to qualify for take-out financing when their properties reach stabilization. That is, if they can even source a long-term mortgage from increasingly risk-averse regional banks distracted by today’s market volatility, says Jason …