Features

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FeaturesNews

Five Takeaways from InterFace Seniors Housing Northeast Power Panel

by Hayden Spiess

By Hayden Spiess PHILADELPHIA — Economic challenges persist, but there is an abundance of optimism surrounding the seniors housing industry heading into 2026, according to industry professionals who gathered at Live! Hotel Philadelphia for InterFace Seniors Housing Northeast on Dec. 4. The ninth annual event attracted more than 240 attendees. Editor’s note: InterFace Conference Group, a division of France Media Inc., produces networking and educational conferences for commercial real estate executives. To sign up for email announcements about specific events, visit www.interfaceconferencegroup.com/subscribe. The positive outlook permeated the “CEO Power Panel,” which featured five …

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FeaturesNews

With High Construction Costs Dampening Development, Value-Add Deals Offer Investment Alternative, Says InterFace Panel

by Hayden Spiess

By Matt Valley PHILADELPHIA — With new development in the seniors housing and care space slowed to a trickle despite strong market fundamentals and pent-up demand, what will it take for the dam to break and release a wave of new construction? Editor’s note: InterFace Conference Group, a division of France Media Inc., produces networking and educational conferences for commercial real estate executives. To sign up for email announcements about specific events, visit www.interfaceconferencegroup.com/subscribe. The short answer is that there is no silver bullet. There are several financial, operational and market factors that …

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Paul Gordon
FeaturesIndustry Voices

Legal Eagle Paul Gordon of HansonBridgett Reflects on His 50 Years in the Seniors Housing Business

by Hayden Spiess

Paul Gordon, a partner at HansonBridgett, a full-service law firm headquartered in San Francisco, has counseled clients in the seniors housing and care space since 1975. He is such a longstanding expert in the business that the Chambers USA legal directory refers to him as the “godfather of seniors housing.”  Gordon’s entire practice is devoted to representation of seniors housing and long-term care providers, as well as related organizations. This work includes business transactions, regulatory compliance, risk management and dispute resolution, fair housing and ADA compliance, as well as operations counseling.  Over …

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Charter Senior Living of West Bend
FeaturesFrom The Magazine

Charter Senior Living Plots its Own Course, Eschews Traditional Corporate Model

by Hayden Spiess

By Hayden Spiess Charter Senior Living’s emblem features the helm of a ship. Keven J. Bennema, co-founder and CEO of the seniors housing owner and operator, is more accustomed to the steering wheel of an RV.  Since 2021, Bennema and his wife and co-founder Kim Bennema have embarked on an annual RV tour of Charter’s portfolio of communities located throughout the eastern United States, with a large concentration of properties in the Midwest, Kentucky and Tennessee. This year marked the fourth iteration of this voyage for the Naperville, Illinois-based company. …

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FeaturesFrom The Magazine

A Matter of Choice: Entrance-Fee Versus Rental CCRCs

by Hayden Spiess

By Beth Mattson-Teig The big selling point of continuing care retirement communities (CCRCs) is the full spectrum of senior living options offered on a single campus. And in an era when healthcare costs are rising faster than the overall inflation rate, operators are offering more options to residents to pay for that continuum of care.  Fee structures are evolving along with the resort-style services and amenities offered at today’s senior living communities that range from fine dining and juice bars to travel clubs and golf simulators. Operators that are working to …

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Active AdultAffordable HousingAssisted LivingCCRCContent PartnersFeaturesIndependent LivingIndustry ContentOperationsSkilled NursingTechnology

How Safety Investments Build Trust in Senior Living Communities

by Sarah Daniels

Establishing trust is an ongoing challenge for many seniors housing communities, with operators continually working to draw in new residents while simultaneously recruiting staff in an industry plagued by high turnover and labor gaps. In both efforts, evidence of the owner’s commitment to safety infrastructure can be a deciding factor that brings people in for the long term, according to Clarisa James, national vertical sales director at Kings III Emergency Communications. “Families want reassurance that loved ones are safe, not only in their living areas but throughout the community,” James …

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Fil-Southerland
FeaturesIndustry VoicesOperationsTechnology

Value-Based Care is Key to The Next Generation of Senior Living

by Hayden Spiess

By Fil Southerland, Yardi Senior living plays a pivotal role in the success of value-based care, a health care model in which providers are compensated based on patient results. As health care providers across the country move from a fee-for-service model to an outcome-based reimbursement model, seniors housing operators make essential contributions to achieving positive outcomes and managing risk for senior patients.  As an industry, senior living needs to embrace this role, coordinating and contracting with health care providers in a peer relationship. This is vital to the outcome of …

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FeaturesIndustry VoicesOperations

On a Mission to Improve Patient Care? Start By Solving Staff Burnout

by Hayden Spiess

By Curtis Forbes, MustardHub Assisted living, memory care, skilled nursing — whatever the care level, senior living facilities exist to help residents live well. Residents should not just survive, but actually thrive. The secret to making that happen isn’t fancy tech or spa-like amenities. It’s the people on the floor. When staff are trained, engaged and actually cared for themselves, residents receive better care. As staff satisfaction goes up, the number of mistakes goes down. The inverse is also true. Burned-out staff don’t stick around, and the residents pay the …

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FeaturesFrom The Magazine

Middle Market Solutions Emerge for the Seniors Housing Industry

by Hayden Spiess

By Hayden Spiess When Stealers Wheel lamented being “stuck in the middle with you” in its 1972 song of the same name, the band was assuredly not intending to sing from the perspective of a senior searching for a place of residence. Nevertheless, the lyric could today very aptly be applied to the predicament that many potential seniors housing residents face.  According to the National Investment Center for Seniors Housing & Care (NIC), the number of middle-income seniors in the United States is projected to almost double by 2029, totaling …

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Active AdultAffordable HousingAssisted LivingCCRCContent PartnersFeaturesFinanceIndependent LivingIndustry ContentMemory CareOperationsSkilled NursingTechnology

How Clinical Key Performance Indicators Can Improve Financial Performance in Seniors Housing

by Sarah Daniels

Despite hopes that the rising tide in occupancy rates would lift all boats for the seniors housing industry, many operators with full properties still wrestle with revenue volatility that hinders financial performance. This phenomenon can be especially perplexing for investors who cut their teeth on other commercial property types where fully leased properties typically deliver healthy returns. Intent on their property’s real estate fundamentals, they risk overlooking the impact of clinical care on the bottom line. “Revenue volatility tends to be opaque for a lot of operators because it’s in the clinical world that turbulence happens with the residents, and …

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