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Communication, Cooperation Are Keys to Successful Occupied Renovation Projects

by Jeff Shaw

There are many ways to renovate an existing seniors housing property, but one of the most complicated may be expanding and renovating a community while it’s still occupied. That was the challenge faced by Volunteers of America (VoA) Massachusetts when it wanted to add a third floor to its Concord Park Senior Living community in Concord, Massachusetts, while also renovating all existing units and common areas and completely replacing the heating and cooling system. Representatives from VoA were joined by several project partners on June 4 for a webinar titled …

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METUS Webinar Seniors Housing Renovation
Active AdultAssisted LivingCCRCFeaturesIndustry ContentMemory CareOperationsPeopleTechnologyVideosWebinars

Webinar: Resident-Focused Renovation — A Seniors Housing Success Story

by Sarah Daniels

The June 4 webinar “Resident-Focused Renovation — A Seniors Housing Success Story” explored a case study in renovation and elaborated on what this project reveals about key trends in seniors housing renovations. The discussion also covered best practices for renovating a senior living community with minimal disruption to residents as well as maximum energy and cost savings for owners and operators. Occupied renovation in the senior living space can be challenging, but all three panelists assert that keeping residents in place while upgrading technology can be a viable, cost-efficient option …

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Active AdultFeaturesInvestmentNews

InterFace Panel: Active Adult Investors Love the Sector, Even As it Stays Niche

by Jeff Shaw

DALLAS — While active adult has certainly gained a much higher profile in the last decade, it’s still seen by most as a niche — and perhaps mysterious — segment of commercial real estate.  Many multifamily investors may be scared off by the slow lease-up and smaller potential resident pool, while private-pay seniors housing owners scoff at the comparatively lower rents. As the 55-plus rental model is one of the newest types of real estate, many of active adult’s advocates on the investment side say educating potential buyers is an …

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Active AdultFeaturesNewsOperations

Effective Marketing is Key to Success in Active Adult Operations

by Jeff Shaw

DALLAS — The rental active adult segment of commercial real estate faces an array of unique challenges, largely caused by the greater public not being aware of or understanding the sector. For active adult operators, this means that powerful marketing strategies are the cornerstone of success because there is no organic customer growth. That’s the message of a group of operators who gathered at InterFace Active Adult, held April 18 at The Westin Las Colinas in Dallas. The executives participated in a panel titled “Operating Active Adult: What Works and …

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Active AdultFeaturesNews

CEO Panel: Active Adult Hits Adolescence as Baby Boomers Move In

by Jeff Shaw

DALLAS — The active adult subsector of seniors housing has officially emerged from its infancy as a commercial real estate market, but the specifics of the product type are still evolving as owners discover more and more about the incoming baby boomer residents. That was the message from CEOs in the sector, who spoke on a CEO panel titled, “Where the Active Adult Space Is Now, and What Comes Next?” at InterFace Active Adult, held April 18 at The Westin Las Colinas in Dallas. Panelists included Ben Burke, managing partner, …

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Active AdultFeaturesNews

In Active Adult, Tenants Make the Community

by Jeff Shaw

DALLAS — In standard senior living, the selling points tend to be the care and amenities offered for an ailing parent. In active adult properties, though, it’s the tenants themselves that make the community a draw. That’s according to a panel of seniors living in age-restricted communities throughout metro Dallas. The residents were the highlight of the closing panel at InterFace Active Adult, held April 18 at The Westin Las Colinas in Dallas.  The panel was titled “Live Interview of Active Adult Residents: What Motivated Them to Move in?” All …

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FeaturesNews

Seniors Housing Occupancy Rises to 85.6 Percent in 11th Consecutive Quarterly Increase, Says NIC

by Jeff Shaw

ANNAPOLIS, Md. — The occupancy rate for private-pay seniors housing rose 50 basis points to 85.6 percent in the first quarter of 2024, according to data from NIC MAP Vision. It’s the 11th consecutive quarterly increase in occupancy as the industry continues to recover from impacts of the COVID-19 pandemic. The occupancy figure marks an increase of 780 basis points from the pandemic low of 77.8 percent in second-quarter 2021, but still just shy of the pre-pandemic mark of 87.1 percent in first-quarter 2020. NIC MAP Vision is a product …

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Patricia Toledo Technology Expectations EHRs
Assisted LivingCCRCContent PartnersFeaturesIndustry ContentMemory CareOperationsSkilled NursingTechnology

Evolution of Customer Needs, User Behavior Drive Future of Electronic Health Records

by Sarah Daniels

Consumer expectations of technology are evolving due to a generational shift. Today’s senior living and long-term care residents and their family members are becoming increasingly tech-savvy. Their adeptness with digital solutions continues to grow with new technology. Residents and their families’ use of these tools is expanding rapidly to include staying updated on health and activities, tracking medication, managing important documentation and overseeing finances. Electronic health records (EHRs) can assist in centralizing this information and can conform to the latest customer needs. Residents and their loved ones expect easy access …

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Ancillary Service Providers in Skilled Nursing Share Tips for Success, Pitfalls to Avoid 

by Jeff Shaw

DALLAS — If it’s a financial windfall they’re seeking by entering the ancillary services business, skilled nursing providers are joining the fray for the wrong reason and are setting themselves up for disappointment, say seasoned professionals. Instead, the successful players in the ancillary space are the ones who undertake a patient-centered approach — whether it’s the launch of a pharmacy or rehabilitation services firm or behavioral health facility — and map out a plan for taking their business to the next level. “The most important thing to think about is …

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Active AdultFeaturesNews

Know What Your Consumers Want and Expect, Advise Active Adult Developers

by Jeff Shaw

DALLAS — The success or failure of an active adult community hinges on whether the operator can deliver on its valuation proposition, and tenants are willing to pay a premium if their lifestyle expectations are met. That’s one of the key takeaways from an active adult panel discussion that took place March 6 during the 2024 NIC Spring Conference at the Omni Dallas Hotel. Prospective tenants in this real estate niche are experienced, sophisticated consumers who know when they are being sold a bill of goods. They know if leasing …

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