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Industry Voices

Erez-Cohen_August-Health
Industry VoicesOperationsTechnology

The Power of EHR Design: Staff Satisfaction, Improved Care

by Hayden Spiess

By Erez Cohen, August Health In collaboration with the American Seniors Housing Association (ASHA), August Health recently published a survey of clinical leaders from senior living operators across the nation. The report included findings on gaps in clinical reporting, strategies for fall reduction, and new care models and technologies. One recurring theme though, was that of the challenges around staffing — hiring, retaining, training and improving the quality of senior living professionals.  It is unsurprising that clinical leaders report so many issues around staffing. Caregivers face an environment that can be stressful, …

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Erickson-Senior-Living-Dining
Industry Voices

Exceptional Dining: A Key Ingredient for a Fulfilling Lifestyle

by Hayden Spiess

Nothing shapes — or caps off — an enjoyable day quite like an extraordinary meal served in comfortable surroundings. And nothing fuels an active, engaged lifestyle like dishes made from the finest ingredients and prepared with the utmost care.  Many of the most cherished experiences are shared amid a delicious meal with family and friends. This is true of seniors housing communities, where the opportunity to eat with friends and neighbors in a relaxed atmosphere is one of the primary benefits. At the senior living communities where we work, creating these …

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Brian-Chandler_Partner-Valuation-Advisors
AcquisitionsAssisted LivingFeaturesFinanceIndependent LivingIndustry VoicesInvestmentMemory Care

Seasoned Appraiser: Buyer-Seller Standoff Eases, Transaction Activity Picks Up

by Hayden Spiess

For over two years, a persistent bid-ask spread between buyers and sellers of seniors housing properties prevented many deals from getting done.  Seniors Housing Business (SHB) caught up with Brian Chandler, senior managing director and national practice leader for seniors housing for Raleigh, N.C.-based Partner Valuation Advisors. As an appraiser in the seniors housing and care sector, he is privy to in-progress deals months before closing, including transaction data.  He says a growing number of buyers and sellers are agreeing to close transactions and shares more here.  SHB: Some experts say a growing number …

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Industry VoicesTechnology

Question of the Month: Technology Improvements

by Jeff Shaw

How are you using technology to lower expenses, increase revenue or otherwise improve profit margins? Tracking equals success By Bennett Porson, Chief Financial Officer, Fynn.io While our clients’ rent levels are confined to tight windows of gradual upticks, proper care scheduling, delivery and billing have proven to significantly improve their NOIs. These communities’ bottom-line improvements have been driven by effectively managing resident care and recouping care charges that would have otherwise gone undocumented and unbilled.  The process begins with automated assessment-to-care plan workflows and extends to real-time actionable data. Our …

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FinanceIndustry Voices

Industry Survey Finds Maturing Debt Poses Concern

by Jeff Shaw

By Charlie Shoop In recent years, our economy has weathered rising interest rates and labor shortages, proving to be tough challenges for the seniors housing sector. Despite these hurdles, two-thirds of seniors housing owners, operators and other professionals responded optimistically to a survey about the current direction of the industry. KeyBank Real Estate Capital surveyed a group of seniors housing owners, operators, investors, investment bankers, lenders and brokers in late 2023 to understand their perspectives on the current state of their businesses and the industry at large. Respondents were most …

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DevelopmentIndustry Voices

Create Community with Senior Cottages

by Jeff Shaw

By Carl Malcolm, AIA As the senior population in the United States continues to grow, the demand for innovative and community-focused housing solutions rises. According to the U.S. Census Bureau, the number of Americans age 65 and older is projected to reach 80 million by 2040, nearly doubling from the current figure of 47 million. This demographic shift has prompted developers and architects to rethink traditional senior living models, with a particular emphasis on a sense of community and social engagement.  One housing option gaining traction is the concept of …

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FinanceIndustry Voices

A Helpful Guide for Struggling Borrowers

by Jeff Shaw

Owners of distressed seniors housing communities continue face a challenge in refinancing bridge loans due to tightened lending standards and cap-rate uncertainty. However, this month’s long-anticipated Fed interest rate reduction will help shrink the gap between earnings and debt service, offering owners and lenders more flexibility in crafting solutions for distressed loans. One option to meet the debt-service shortfall challenge is for borrowers to explore a loan restructuring with their lender. A restructuring, while unpleasant, may be the best option for both borrower and lender. The other options — litigation, …

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AcquisitionsIndustry Voices

Broker Q&A: Dealmakers See Light on the Horizon

by Jeff Shaw

Roundtable participants Aron Will, Co-Head of Seniors Housing, CBRE Jana Harris, Senior Associate, Evans Senior Investments Ryan Saul, Managing Director, Senior Living Investment Brokerage Cindy Hazzard, President, JCH Senior Housing Investment Brokerage Cody Tremper, Managing Director, Berkadia Seniors Housing & Healthcare Investment Sales Philip Kayden, Executive Managing Director, Blueprint Healthcare Real Estate Advisors Mark Myers, Managing Director, Walker & Dunlop By Jeff Shaw Although seniors housing acquisitions activity has been muted recently, driven largely by the sudden spike in interest rates over the last two years, transaction brokers in the …

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Industry Voices

SHB Interview: Former REIT Executive and Business School Dean, Ray Braun, Leads NIC With Increased Focus on Data, Analytics

by Jeff Shaw

By Jeff Shaw When the assisted living revolution unfolded in the 1990s, Ray Braun was there. A lawyer by trade, he was hired as a vice president and assistant general counsel at active seniors housing investor Health Care REIT in 1993, later promoted to chief operating officer, chief financial officer and then served as president from 2002 to 2009. Now known as Welltower, Health Care REIT was one of the first publicly traded seniors housing investment companies. As of June 1, the company ranked as the largest U.S. seniors housing …

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AcquisitionsIndustry Voices

The Acquisition Window of Opportunity Is Open — But Not for Long

by Jeff Shaw

By Clay Decker The landscape of the real estate industry has been fraught with many challenges over the last several years. From the strain of high interest rates and construction costs to the tightening grip of financial market conditions, many developers have found themselves navigating treacherous waters.  Yet, while some have struggled to traverse the complexities of the market, others have found opportunities by leveraging their adaptability and foresight. Let’s explore the current market dynamics and outline strategies for real estate professionals to capitalize on the window of opportunity in …

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