Wednesday, July 2, 2025
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DevelopmentFeaturesIndustry VoicesOperations

It’s Time for The Senior Living Industry to Adapt to a Changing Generation 

by Jeff Shaw

By Joseph Cuticelli, chief operating officer and partner, Phoenix3 Holdings  Charles Darwin’s principle that survival hinges on adaptability rather than strength is more relevant than ever for senior living leaders. The industry sits at a critical juncture, with a rapidly expanding customer base and an often outdated image that no longer resonates with today’s active seniors. Technological advancements in smart homes, delivery services and accessible healthcare have empowered 74 percent of older adults to prefer staying in their current homes or downsizing, as revealed by the 2023 “Unlocking the Future” …

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Industry VoicesOperationsSkilled Nursing

What to Expect from the 2024 CMS Minimum Staffing Rule

by Jeff Shaw

By Diane Marie O’Malley, Partner, Hanson Bridgett LLP In an already difficult recruiting market, long-term care facilities now have the extra burden of complying with the new staffing rules implemented by the Centers for Medicare & Medicaid Services (CMS) and the Department of Health and Human Services. While some facilities already meet these requirements, certainly this will impact bottom lines of those providers who do not meet these standards and thus must start budgeting for this increased cost. On April 22, 2024, CMS issued the Minimum Staffing Standards for Long-Term Care (LTC) Facilities …

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AcquisitionsIndependent LivingNewsNorth CarolinaOperations

SRI Management Takes Over Operations of Trevi Vibrant Senior Living in Charlotte

by Jeff Shaw

CHARLOTTE, N.C. — SRI Management has expanded into North Carolina with the management transition of Trevi Vibrant Senior Living, an independent living community in Northeast Charlotte.  Located between I-485 and the Charlotte Motor Speedway, Trevi Vibrant Senior Living is close to Concord Mills, offering abundant shopping, entertainment, hospitality and medical options. Trevi Vibrant Senior Living is part of the 45-acre Trevi Village mixed-use development.

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AcquisitionsActive AdultAffordable HousingAssisted LivingCCRCDevelopmentFeaturesFinanceIndependent LivingIndustry ContentInvestmentMemory CareOperationsVideosWebinars

Webinar: Meet Seniors Housing’s Contrarians — A Handful of Investors Go Big in a Challenging Environment

by Sarah Daniels

The June 27 webinar “Meet Seniors Housing’s Contrarians — A Handful of Investors Go Big in a Challenging Environment” covered the difficulties and opportunities in seniors housing, including the impact of rising interest rates, the rise of regional operators and best practices for meeting regulatory requirements. The panel of industry experts also shared insights on managing troubled assets and adapting to post-pandemic challenges in the healthcare real estate industry. Despite concerns about affordability and rising insurance costs, there were signs of growth and opportunity in the sector. Speakers emphasized the …

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AcquisitionsIndependent LivingNewsNorth CarolinaOperations

Focus Healthcare Properties Names Solera as Operator of The Willows at Raleigh Independent Living Community

by Jeff Shaw

RALEIGH, N.C. — Solera Senior Living, a Denver-based operator, developer and investor of senior living communities across the U.S., has been named the operator of The Willows at Raleigh, an independent living community in Raleigh. Focus Healthcare Properties recently acquired the property.  The Willows offers 143 independent living residences. It is located in a residential area with easy access to big-city amenities. Residents are near shopping and dining, as well as major attractions in the capital city: North Carolina State University, the NC State Fairgrounds, Millbrook, Wake Forest and Falls …

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Industry VoicesOperationsPeople

Reimagine Your Staff Retention Strategies

by Jeff Shaw

By Steven Leone, principal, Spiezle Architectural Group Inc.  Staff retention has become a critical issue in today’s evolving work environment. Post-pandemic changes necessitate new strategies to attract and retain employees more effectively. The National Investment Center for Seniors Housing & Care (NIC) published data in May 2022 that showed the annual turnover across primary markets the organization tracks was about 85 percent.  This article explores various methods that we currently use to attract and retain staff. What strategies have worked? What are the financial impacts? Does operational realignment and staff empowerment equal greater engagement?  Today’s workforce …

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NewsOperationsPeople

LCS Hires Jim Pusateri as Chief Sales Officer

by Jeff Shaw

DES MOINES, Iowa — LCS, a Des Moines-based senior living provider, has hired Jim Pusateri as its new chief sales officer (CSO). Pusateri brings over 30 years of senior living sales and operations leadership. He led Brookdale’s ascension to a 91.5 percent occupancy rate and launched the company’s pioneering School of Sales, fortifying sales acumen for the company. He has also implemented comprehensive sales training systems across multiple companies, integrating coaching and leadership development and improving overall performance.  Pusateri has invested in the senior living industry as an executive board …

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NewsOperationsPeople

Grace Management Appoints Madelyn Hill as Operations Analyst

by Jeff Shaw

MAPLE GROVE, Minn. — Grace Management Inc., a Maple Grove-based owner-operator, has hired Madelyn Hill, a recent graduate of Cornell University’s prestigious Nolan School of Hotel Administration, as operations analyst.  Hill graduated with a bachelor’s degree in hotel administration and a minor in healthy futures. During her time at Cornell, she distinguished herself through her commitment to seniors housing and her involvement with the Cornell Institute for Healthy Futures (CIHF). Hill’s previous roles include a summer analyst position at RSF Partners in Dallas, where she developed financial models for senior …

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AcquisitionsNewsOperationsVirginia

Commonwealth Takes Over Operations of Community in Bon Air, Virginia

by Jeff Shaw

BON AIR, Va. — Commonwealth Senior Living has taken over operations of a community in the Richmond area and renamed it Commonwealth Senior Living at Bon Air.  This will be Commonwealth’s third senior living community in the Richmond area, joining Commonwealth Senior Living at Chesterfield and Commonwealth Senior Living at the West End. The community currently features 77 assisted living and memory care apartments, with both studio and one-bedroom suites. Commonwealth plans to execute a full renovation and updating of the community, to be completed by the first quarter of …

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