Saturday, November 8, 2025
Read the Magazine Subscribe

People

Industry VoicesOperationsPeople

Reimagine Your Staff Retention Strategies

by Jeff Shaw

By Steven Leone, principal, Spiezle Architectural Group Inc.  Staff retention has become a critical issue in today’s evolving work environment. Post-pandemic changes necessitate new strategies to attract and retain employees more effectively. The National Investment Center for Seniors Housing & Care (NIC) published data in May 2022 that showed the annual turnover across primary markets the organization tracks was about 85 percent.  This article explores various methods that we currently use to attract and retain staff. What strategies have worked? What are the financial impacts? Does operational realignment and staff empowerment equal greater engagement?  Today’s workforce …

Continue Reading
0 FacebookTwitterLinkedinEmail
NewsOperationsPeople

LCS Hires Jim Pusateri as Chief Sales Officer

by Jeff Shaw

DES MOINES, Iowa — LCS, a Des Moines-based senior living provider, has hired Jim Pusateri as its new chief sales officer (CSO). Pusateri brings over 30 years of senior living sales and operations leadership. He led Brookdale’s ascension to a 91.5 percent occupancy rate and launched the company’s pioneering School of Sales, fortifying sales acumen for the company. He has also implemented comprehensive sales training systems across multiple companies, integrating coaching and leadership development and improving overall performance.  Pusateri has invested in the senior living industry as an executive board …

Continue Reading
0 FacebookTwitterLinkedinEmail
NewsOperationsPeople

Grace Management Appoints Madelyn Hill as Operations Analyst

by Jeff Shaw

MAPLE GROVE, Minn. — Grace Management Inc., a Maple Grove-based owner-operator, has hired Madelyn Hill, a recent graduate of Cornell University’s prestigious Nolan School of Hotel Administration, as operations analyst.  Hill graduated with a bachelor’s degree in hotel administration and a minor in healthy futures. During her time at Cornell, she distinguished herself through her commitment to seniors housing and her involvement with the Cornell Institute for Healthy Futures (CIHF). Hill’s previous roles include a summer analyst position at RSF Partners in Dallas, where she developed financial models for senior …

Continue Reading
0 FacebookTwitterLinkedinEmail
NewsPeople

Merrill Gardens Adds Melanie Werdel, Madisen Medley to Senior Leadership Team

by Jeff Shaw

SEATTLE — Merrill Gardens, a Seattle-based owner-operator, has added Melanie Werdel and Madisen Medley to its senior leadership team. Werdel is now the vice president of risk management for Merrill Senior Living and sister company Pillar Properties. She has over 30 years of experience in senior living including her tenure as a member of the senior leadership team at Emeritus. Prior to joining Merrill Gardens, she was a consultant to senior living companies, tapping into her expertise in healthcare, compliance and administration. Werdel is also one of the original senior …

Continue Reading
0 FacebookTwitterLinkedinEmail
FinanceNewsPeople

Capital Funding Group Hires David Casden as Vice President of Capital Markets Distribution

by Jeff Shaw

BALTIMORE — Capital Funding Group (CFG), a Baltimore-based lender, has hired David Casden as vice president of capital markets distribution. Formerly managing director of sales and trading/pricing at Lument Real Estate Capital, Casden brings nearly two decades of experience to CFG. Casden joins the CFG team to lead the augmentation of loan distribution efforts, with a primary focus on establishing capital markets relationships and implementing structured distribution vehicles to complement the company’s existing loan syndication efforts. He will work closely with the loan origination teams to inform them of market …

Continue Reading
1 FacebookTwitterLinkedinEmail
Active AdultAssisted LivingCCRCFeaturesIndustry ContentMemory CareOperationsPeopleTechnologyVideosWebinars

Webinar: Resident-Focused Renovation — A Seniors Housing Success Story

by Sarah Daniels

The June 4 webinar Resident-Focused Renovation — A Seniors Housing Success Story explored a case study in renovation and elaborated on what this project reveals about key trends in seniors housing renovations. The discussion also covered best practices for renovating a senior living community with minimal disruption to residents as well as maximum energy and cost savings for owners and operators. Occupied renovation in the senior living space can be challenging, but all three panelists assert that keeping residents in place while upgrading technology can be a viable, cost-efficient option …

Continue Reading
4 FacebookTwitterLinkedinEmail
FloridaNewsOperationsPeople

Allegro Names Kaitlyn Oteri as Executive Director of Alto Stuart in Florida

by Jeff Shaw

STUART, Fla. — Allegro Senior Living has named Kaitlyn Oteri as the executive director of Alto Stuart in Stuart, a coastal city in South Florida. Alto Stuart features 91 units of assisted living and memory care. Oteri has over a decade of experience in leadership roles within senior living communities, most recently as executive director for Wickshire Port St. Lucie in nearby Port St. Lucie.

Continue Reading
0 FacebookTwitterLinkedinEmail
NewsPeople

Covenant Living Appoints David Erickson as CEO Following Retirement of Terri Cunliffe

by Jeff Shaw

SKOKIE, Ill. — Covenant Living Communities and Services, a nonprofit, faith-based senior living organization headquartered in Skokie, has appointed David Erickson as the new president and CEO.  He comes to this role following the recent retirement of Terri Cunliffe, who had been in the position since 2015. Erickson has been with Covenant for 16 years, most recently serving as senior vice president and general counsel. Covenant Living currently owns and operates 18 communities in 10 states.

Continue Reading
0 FacebookTwitterLinkedinEmail
ConnecticutMassachusettsNewsOperationsPeople

LCB Appoints Two New Executive Directors in New England

by Jeff Shaw

SWAMPSCOTT, Mass., and WESTPORT, Conn. — LCB Senior Living has named Andrew Gillis as executive director of The Residence at Vinnin Square, an independent living, assisted living and memory care community in Swampscott, approximately 14 miles northeast of Boston. Gillis brings 30 years of healthcare experience, specifically in skilled nursing, assisted living and hospice, to The Residence at Vinnin Square. He is also licensed both as a nursing home administrator and a clinical social worker.  Previously, Gillis served as the president and chief operating officer for Bluepoint Healthcare. Additionally, his …

Continue Reading
1 FacebookTwitterLinkedinEmail
Newer Posts
Older Posts