WALTHAM, Mass. — EPOCH Senior Living, a Waltham-based senior living provider, has promoted Erica Labb to the newly created position of director of team member engagement and culture.
Labb has worked EPOCH Senior Living for five years, most recently serving as executive director of Bridges by EPOCH at Westford, where she led the 54-resident and 65-team-member memory care assisted living community.
Labb began working in elder care in 1995 as a direct caregiver. Over the last two decades, she’s served in several management roles and positions in communities throughout the greater Boston area.
In her new role, Labb is responsible for shaping team member experiences and cultural strategy through the creation and growth of company programs. Labb will work closely with hundreds of team members in the 11 Bridges by EPOCH communities and five Waterstone Senior living communities throughout the Northeast.