Wednesday, May 14, 2025
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Industry Voices

Industry VoicesTechnology

How Communities Can Meet Connectivity Needs

by Jeff Shaw

As residents’ Wi-Fi needs continue to evolve, operators must keep an eye to the future without neglecting the present. By Michael Slovin, Vice President of Field Sales, Xfinity Communities Internet connectivity is probably not the first thing you think of when you hear “senior living communities.” After all, the prevailing view around seniors’ Internet demand has largely been misleading. While the pandemic certainly accelerated the need for Internet among seniors, technology use among adults aged 65+ was on the rise well before COVID-19 entered our lives. According to research from …

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DevelopmentIndustry Voices

Three Hospitality-Inspired Approaches to Senior Living

by Jeff Shaw

By Rich Molfetta, chief operating officer, LIVIA Health & Senior Living Demand for senior living is on the upswing. A recent report from the National Investment Center for Seniors Housing & Care (NIC) found that 78 percent of the senior living units that were vacated during the pandemic have been reoccupied. In second-quarter 2022, occupancy reached 81.4 percent, up more than 300 basis points from the pandemic low of 78 percent in second-quarter 2021. Census still remains a challenge for operators that are running their business with fewer residents than …

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FinanceIndustry Voices

With a Seniors Housing Crisis on the Horizon, Creative Financing is Key

by Jeff Shaw

By Jessica Johnson, BOK Financial In the United States we’re on the verge of a senior living boom. In less than 10 years, by 2030, all baby boomers — totaling about 73 million people — will be older than age 65, according to the United States Census Bureau. With that boom comes a crisis in seniors housing. Owners, operators and investors face multiple challenges going forward, such as labor shortages, consolidation, inflation and rising costs, including for new construction — all while revenues have not kept pace. Even as the …

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Industry VoicesOperationsTechnology

How Technology Can Help Operators Prepare for the ‘Silver Tsunami’

by Jeff Shaw

By Brad Frasher, Executive Vice President, Glennis Solutions There’s no question that digital technologies will have new and increasingly important roles to play in nearly every aspect of senior living. But with the complex regulatory and safety environments in which senior living providers operate, as well as the unique combination of managing properties and resident care services, selecting and implementing the right assisted living software isn’t always straightforward. Seniors housing operators must be thoughtful about the technologies they choose to invest in to ensure that they achieve the highest return …

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Industry VoicesOperations

How to Design a Robust Dining Program

by Jeff Shaw

Active adult communities can increase wellness and foster community with a holistic approach to food. By Jami Mohlenkamp The 96 million Americans over age 55 are fundamentally changing the expectations for active adult communities. Baby boomers are demanding something more — something different — than what was available for their own parents.  One of the most impactful ways operators can adjust to meet the needs of this massive generation of people looking to get more out of their coming years is to reevaluate their food program. Active adult communities intentionally …

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Industry Voices

Seniors Housing Needs Long-Term Tax Care

by Jeff Shaw

Follow these steps to stop excessive property tax assessments. By J. Kieran Jennings In a nation that has faced a host of new challenges since the pandemic began, the seniors housing sector has carried one of the heaviest burdens. COVID-19-related mortality risk for those 85 years old or older is 330 times higher than for those 18 to 29 years old, according to the Centers for Disease Control and Prevention (CDC).  Notwithstanding those odds, 51 percent of all seniors housing properties including independent care, assisted living and skilled nursing reported …

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Industry VoicesOperations

Become a Champion for Both Residents and Workers

by Jeff Shaw

Operators must transform approaches to the workforce shortage and accommodate the next generation of seniors. By Taylor Mokris From profitability to safety, seniors housing continues to be a story of post-pandemic resiliency. But as all industries enter the so-called “new normal,” seniors housing is no stranger to the challenges of this new reality.  The shift toward a gig economy and the looming retirement of the baby boomer generation both present emerging challenges and opportunities for seniors housing providers. Solving the workforce shortage and rethinking what seniors housing communities can look …

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Industry Voices

The SHB Interview: Joel Nelson, President, CEO, LCS

by Jeff Shaw

From trainee to executive director to CEO, Nelson guides one of the industry’s largest companies. By Jeff Shaw While Joel Nelson may be the definition of a “lifer” with LCS —  starting as a trainee with the company in 1986 and working his way up the ladder — he doesn’t believe that everyone needs to follow in his footsteps to reach the executive ranks. Nelson, now CEO of the company, is both the recipient of a well-planned succession and a big believer in the practice. After taking the reins from …

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AcquisitionsIndustry Voices

Broker Q&A: Transactions Surge Back to Life

by Jeff Shaw

A panel of top brokers discusses the state of M&A activity. Roundtable participants Jay M. Wagner, Vice Chairman, Senior Housing Capital Markets, Cushman & Wakefield Brooks Minford, Director, Berkadia Senior Housing & Healthcare Adam Heavenrich, Managing Director, Heavenrich & Company Brooks Blackmon, Senior Director, Blueprint Healthcare Real Estate Advisors Bradley Clousing, Managing Director, Senior Living Investment Brokerage Charles Bissell, Managing Director, JLL Capital Markets John L. Sweeny Jr., Principal, Partner, Co-Head National Senior Housing, CBRE Ari Adlerstein, Senior Managing Director, Meridian Capital Group Cindy Hazzard, President, JCH Senior Housing Investment Brokerage Mark Myers, Managing Director, Investment Sales, Walker & Dunlop   By Jeff Shaw While COVID is still an issue …

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FinanceIndustry Voices

Question of the Month: Interest Rates

by Jeff Shaw

How has the rise in interest rates in 2022 affected lender and borrower strategies in the seniors housing space? Costs flow downhill By Don Pelgrim CEO Wilshire Finance Partners The rise of interest rates has affected lenders and borrowers, specifically with an increase in both borrowing costs and capitalization rates.  Seniors housing is not immune to the rising costs of goods and services, which may continue to increase until the Fed’s actions take hold and demand is mitigated by higher costs and expenses. Some facilities and communities may need to …

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