Operations

  On Sept. 8, Seniors Housing Business hosted a panel discussion called “Modernizing Seniors Housing Care — Simplifying Workflows for Caregivers through Technology” where four seniors housing industry experts spoke about streamlining and improving resident care. Tech innovations were the focus of the webinar. What tools and data help most when it comes to senior care? Listen to hear in-depth discussions on the topics and more: The latest trends in technology-enabled senior care How technology can help simplify workflows and increase productivity The importance of machine learning to drive more proactive …

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GARDEN GROVE, Calif. — The REMM Group Multifamily Management Co. has taken over operations at Valley View Villas Senior Apartment Homes in the Orange County city of Garden Grove. The luxury seniors housing community features 178 units and joins three other properties that The REMM Group manages. “We have an exciting renovation of the beautiful property underway,” says Sara D’Elia, CEO of The REMM Group. “The common areas are being enhanced with a new flooring, a fresh paint palette, furniture and lighting. A full exterior painting is underway and in …

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Active adult communities can increase wellness and foster community with a holistic approach to food. By Jami Mohlenkamp The 96 million Americans over age 55 are fundamentally changing the expectations for active adult communities. Baby boomers are demanding something more — something different — than what was available for their own parents.  One of the most impactful ways operators can adjust to meet the needs of this massive generation of people looking to get more out of their coming years is to reevaluate their food program. Active adult communities intentionally …

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Operators must transform approaches to the workforce shortage and accommodate the next generation of seniors. By Taylor Mokris From profitability to safety, seniors housing continues to be a story of post-pandemic resiliency. But as all industries enter the so-called “new normal,” seniors housing is no stranger to the challenges of this new reality.  The shift toward a gig economy and the looming retirement of the baby boomer generation both present emerging challenges and opportunities for seniors housing providers. Solving the workforce shortage and rethinking what seniors housing communities can look …

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MOSELEY, Va. — Watercrest Senior Living Group has hired Marsha Sottung as executive director of Watercrest Richmond Assisted Living and Memory Care in Moseley. Watercrest Richmond is currently under construction and preparing to welcome residents this fall to the 98-unit luxury senior living community. Sottung was the youngest assisted living administrator in the state of New York at the age of 21. For the past 30 years, she has served in various roles as a certified nursing aide, operations director and regional manager.

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    How can senior living communities make moving in more enticing? That’s the question that the latest Seniors Housing Business webinar sought to answer with the Aug. 24 presentation A Marketer, an Operator, and a Senior Walk into a Webinar: Digital Marketing Strategies to Attract Seniors Housing Residents sponsored by Conversion Logix. This hour-long discussion provided a mix of strategies and answers for the following questions and more: How do older adults view the move to senior living and why do they put it off? How can digital marketing strategies promote community living …

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BOCA RATON, Fla. — Boca Raton-based Foundry Commercial has hired Zachary Strunk as vice president of operations for seniors housing. Strunk brings more than a decade of experience overseeing, leading and directing operations in skilled nursing, assisted living and memory care communities. Strunk joins Foundry from Balfour Senior Living in Colorado, where he worked for five years, most recently serving as senior director of operations. He was responsible for supporting the overall operations of the Balfour Senior Living portfolio while also ensuring that the services offered met or exceeded the …

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WALTHAM, Mass. — EPOCH Senior Living, a Waltham-based operator, has hired Kerry LeBlanc as regional director of quality assurance for EPOCH Senior Living. LeBlanc will be responsible for providing clinical leadership and oversight to the wellness and operations teams in assisted living and memory care communities. She comes to EPOCH with 12 years of experience in senior living, most recently as a resident care director in the assisted living industry.

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ATLANTA — Property managers rely on various tools and methods to boost occupancy at their seniors housing facilities. One common avenue is for operators to have reliable online lead generators that connect their sales teams to potential residents and their families. Digital platforms in the seniors housing space like A Place for Mom and Grow Your Occupancy are churning out such leads for sales teams, and operators are saying that it’s a double-edged sword because they are coming in at a rapid clip. “We love the leads but we have …

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DES MOINES, Iowa — LCS, a Des Moines-based owner-operator, has promoted industry veteran Greg Williams to the role of senior director of operations management. In his new role, Williams will join the Life Care Services leadership team and will oversee multi-state operations for the company. Williams’ career with Life Care Services spans more than 24 years, serving in a variety of roles including health center administrator, executive director and director of operations management. Williams holds a bachelor’s degree in economics from Earlham College.

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