NASHVILLE, Tenn. — A little over a year after visitor restrictions were put into place to help protect residents from COVID-19, Brookdale communities across the country are now able to lift those restrictions to allow both outdoor and indoor visits, subject to specific state guidance. The state regulatory agencies in the 43 states in which Brookdale operates have adapted guidance to align with the recently updated protocols from the Centers for Disease Control (CDC) and/or the Centers for Medicare and Medicaid Services (CMS) allowing assisted living, memory care and skilled …
VERO BEACH, Fla. — Watercrest Senior Living Group has promoted Kim Sviben to the role of area director of operations, leading the company’s growing Southeast portfolio. Sviben joined the Watercrest family in 2017 as resident wellness director, later becoming executive director of Pelican Landing Assisted Living and Memory Care in March 2019. During her leadership, Sviben and her team accomplished 100 percent occupancy twice and earned the title of ‘Best Assisted Living Community’ two years in a row from the Hometown News.
SOUTHFIELD, Mich. — American House Senior Living Communities, a Southfield-based operator, has hired Mary Anderson for the role of chief human resources officer. Anderson will also serve as the chief human resources officer for affiliated companies REDICO and Continuum Services. Anderson is responsible for the creation and implementation of human resource strategies, policies, and programs across American House’s portfolio of more than 50 communities in five states. Anderson has 32 years of experience in the field of human resources and organization development. Her prior assignments have included three of the …
APPLETON and STEVENS POINT, Wis. — Health Dimensions Group (HDG) has taken over operations of two seniors housing communities in Wisconsin. The repositioning of Brookdale Appleton to Dimensions Living Appleton and Brookdale Stevens Point to Dimensions Living Stevens Point took place on March 1. Dimensions Living Appleton is an assisted living and memory care senior living community surrounded by woods and new walking paths yet still close proximity to shops, parks, theatres, and the Timber Rattlers baseball stadium. Dimensions Living Stevens Point, located in Stevens Point, provides independent and assisted …
COVID-19 broke seniors’ trust, and successful communities must repair it. By Raj Shah, CareSafely Running a seniors housing business is an inherently risky proposition. As an operator, you are trusted with caring for residents and patients with complex and persistent medical, physical and psychological conditions. Residents (current and future) and their families place significant trust in your organization to have appropriate safety processes and systems in place. In their minds, safety is non-negotiable. Food menus, building décor, amenities and social activities are all second-order priorities compared to basic safety. The …
OAK LAWN, Ill. — Anthem Memory Care has named Allison Rackow as executive director of Grace Point Place, an Anthem community in Oak Lawn, a suburb of Chicago. Rackow previously was executive director at nearby Sunrise Senior Living of Palos Park. She has also served as associate executive director for Sunrise at Fountain Square as well as executive director at ResCare Premier. Rackow earned her master’s degree in social work from Southern Illinois University Carbondale and a bachelor’s degree in social work from University of Wisconsin-Whitewater.
BONITA SPRINGS, Fla. — Owner-operator Discovery Senior Living has launched a centralized contact center at its Bonita Springs home office. The center will position a team of inside sales specialists who will engage with all new prospects, create more detailed customer profiles and share information based on each prospect’s specific needs and desires. Specialists will then facilitate direct connections with senior lifestyle counselors from the Discovery Senior Living communities that interest them. Discovery expects the move increase the percentage of documented leads, improve gathering of contact information, grow the provider’s …
LOUISVILLE, Ky. — Atria Senior Living, a Louisville-based operator of independent and assisted living communities across the United States and Canada, has assumed management of 21 independent living communities owned by New Senior Investment Group (NYSE: SNR). The communities are spread across nine states, concentrated in the Northeast, Midwest and West Coast. It is the first partnership between Atria and New Senior. Holiday Retirement previously operated the communities. Atria will manage these new communities through its Atria Retirement brand. While the brand debuted in Canada in 2014, these will represent …
SAN RAFAEL, Calif. — Kisco Senior Living has named Ricardo Romero as the new executive director of Drake Terrace in the Bay Area city of San Rafael. Romero brings more than 13 years of senior living experience to his new role. He has held multiple positions at senior living communities across the Bay Area, including business office manager, concierge manager and activities director. He previously served as the resident relations director at Byron Park, a sister community to Drake Terrace. Romero joined Kisco Senior Living in 2019. As executive director …
FISHERS, Ind. — AHEPA Affordable Housing Management Co. (AMC) has reached an agreement with Gardant Management Solutions to assume management of two affordable assisted living lifestyle communities located in Indiana, effective March 1. Through its newly launched subsidiary, Hellenic Management Company, Fishers-based AMC will assume management of two affordable assisted living communities AMC owns, Hellenic Senior Living of Indianapolis and Hellenic Senior Living of New Albany. “We are excited about future opportunities for growth and that optimism begins with reaching an agreement with Gardant to assume management of these two …