Operations

RALEIGH, N.C. — Solera Senior Living, a Denver-based operator, developer and investor of senior living communities across the U.S., has been named the operator of The Willows at Raleigh, an independent living community in Raleigh. Focus Healthcare Properties recently acquired the property.  The Willows offers 143 independent living residences. It is located in a residential area with easy access to big-city amenities. Residents are near shopping and dining, as well as major attractions in the capital city: North Carolina State University, the NC State Fairgrounds, Millbrook, Wake Forest and Falls …

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By Steven Leone, principal, Spiezle Architectural Group Inc.  Staff retention has become a critical issue in today’s evolving work environment. Post-pandemic changes necessitate new strategies to attract and retain employees more effectively. The National Investment Center for Seniors Housing & Care (NIC) published data in May 2022 that showed the annual turnover across primary markets the organization tracks was about 85 percent.  This article explores various methods that we currently use to attract and retain staff. What strategies have worked? What are the financial impacts? Does operational realignment and staff empowerment equal greater engagement?  Today’s workforce …

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DES MOINES, Iowa — LCS, a Des Moines-based senior living provider, has hired Jim Pusateri as its new chief sales officer (CSO). Pusateri brings over 30 years of senior living sales and operations leadership. He led Brookdale’s ascension to a 91.5 percent occupancy rate and launched the company’s pioneering School of Sales, fortifying sales acumen for the company. He has also implemented comprehensive sales training systems across multiple companies, integrating coaching and leadership development and improving overall performance.  Pusateri has invested in the senior living industry as an executive board …

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MAPLE GROVE, Minn. — Grace Management Inc., a Maple Grove-based owner-operator, has hired Madelyn Hill, a recent graduate of Cornell University’s prestigious Nolan School of Hotel Administration, as operations analyst.  Hill graduated with a bachelor’s degree in hotel administration and a minor in healthy futures. During her time at Cornell, she distinguished herself through her commitment to seniors housing and her involvement with the Cornell Institute for Healthy Futures (CIHF). Hill’s previous roles include a summer analyst position at RSF Partners in Dallas, where she developed financial models for senior …

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BON AIR, Va. — Commonwealth Senior Living has taken over operations of a community in the Richmond area and renamed it Commonwealth Senior Living at Bon Air.  This will be Commonwealth’s third senior living community in the Richmond area, joining Commonwealth Senior Living at Chesterfield and Commonwealth Senior Living at the West End. The community currently features 77 assisted living and memory care apartments, with both studio and one-bedroom suites. Commonwealth plans to execute a full renovation and updating of the community, to be completed by the first quarter of …

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The June 4 webinar Resident-Focused Renovation — A Seniors Housing Success Story explored a case study in renovation and elaborated on what this project reveals about key trends in seniors housing renovations. The discussion also covered best practices for renovating a senior living community with minimal disruption to residents as well as maximum energy and cost savings for owners and operators. Occupied renovation in the senior living space can be challenging, but all three panelists assert that keeping residents in place while upgrading technology can be a viable, cost-efficient option …

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STUART, Fla. — Allegro Senior Living has named Kaitlyn Oteri as the executive director of Alto Stuart in Stuart, a coastal city in South Florida. Alto Stuart features 91 units of assisted living and memory care. Oteri has over a decade of experience in leadership roles within senior living communities, most recently as executive director for Wickshire Port St. Lucie in nearby Port St. Lucie.

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ROCK HILL, S.C. — Liberty Senior Living has taken over management of HarborChase of Rock Hill and renamed the property Kempton of Rock Hill. Rock Hill is located just across the state border from Charlotte, North Carolina. Further details on the transaction were not disclosed. A division of Liberty Health, Liberty Senior Living specializes in senior living and retirement communities.

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TOLEDO, Ohio — Welltower (NYSE: WELL), a Toledo-based REIT that is the largest owner of seniors housing in the country, has announced plans to transition a portfolio of 89 Holiday by Atria properties to new operators. Welltower acquired the bulk of the properties in 2021 as part of Atria Senior Living’s acquisition of former independent living giant Holiday Retirement, which at the time represented the seventh-largest seniors housing operator buying the third-largest. The American Seniors Housing Association, which tracks the 50 largest U.S. owners and operators of seniors housing annually, reports …

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