People

SOUTHFIELD, Mich. — American House Senior Living Communities, a Southfield-based operator, has promoted Brianne Zitko to the role of chief operating officer. In her new role, she will oversee day-to-day operations for American House’s more than 50 communities. Zitko has worked for American House Senior Living since early 2019. In her previous role as senior vice president of growth strategy, she was responsible for growth strategy, revenue generation, marketing innovation and sales enablement. Zitko and her team increased occupancy by 3.85 percent and grew monthly revenue by 9 percent in …

VERO BEACH, Fla. — Watercrest Senior Living Group, a Vero Beach-based operator, has hired sales trainer Michael Marlow to its executive leadership team as vice president of sales education. Marlow will establish sales training and implementation to maximize lead management and referral development for all communities operated by Watercrest Senior Living. Marlow brings nearly 30 years of experience in senior living sales and marketing, including the training, management, tracking and launch of strategic sales programs across national markets. He most recently served as national sales engagement manager for the industry’s …

WEST DES MOINES, Iowa — Lifespace Communities has appointed Nikki Kresse to the position of chief people officer. Kresse has more than 20 years of extensive experience as a human resources leader. Kresse earned her bachelor’s degree in business management from Colorado State University Global, and is a Certified Benefits Professional and a Certified Compensation Professional. Lifespace Communities, based in West Des Moines, is a nonprofit owner-operator of 15 continuing care retirement communities in eight states, serving more than 5,100 residents and employing more than 3,900 team members.