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Technology

FeaturesIndustry VoicesTechnology

How to Stay One Step Ahead of Increasing Technology Needs

by Jeff Shaw

A smarter tech strategy requires a future-flexible network. By Deanna MacCormac, Corning Optical Communications Telehealth, resident tablet programs, touchless building automation, reliable high-speed Internet, campus-wide communications, remote-monitoring, wearables, sanitation robots — all of these technologies are becoming an important part of the senior living conversation. The right technology can help keep communities safer, happier, healthier, connected and operating more efficiently. Though many communities understand why they may need to bring a new technology into their space, they are often faced with the challenge of how to do so. Time to …

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NewsPeopleTechnology

Enquire Adds Craig Riley as Chief Information Security Officer

by Jeff Shaw

DENVER — Enquire, a Denver-based software company offering cloud customer relationship management (CRM), marketing automation and contact center solutions for senior living communities, has hired Craig Riley as chief information security officer. Riley will be responsible for establishing and maintaining a comprehensive information security strategy and program to ensure that information assets and technologies are appropriately protected. In addition, he will ensure information security risks are identified, evaluated and mitigated; lead efforts to prevent and respond to security incidents; establish standards and controls; manage security technologies; and implement security policies …

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Company NewsNewsPeopleTechnology

Sentrics Adds Industry Thought Leader Bob Kramer to Advisory Council

by Jeff Shaw

CHICAGO — Sentrics, a Chicago-based technology company serving seniors housing, has added Robert Kramer to its Advisory Council. Kramer is the co-founder and former CEO of the National Investment Center for Seniors Housing & Care (NIC). Broadly recognized as one of senior living’s most influential and high-profile thought leaders, Kramer joins a group of leaders providing the Sentrics management team guidance and insight about the trends impacting the services and care in senior living. Kramer, who launched Nexus Insights in 2020, offers new ideas about how to rethink aging and …

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Company NewsNewsPeopleTechnology

OneDay Technology Platform Hires Allegro Executive Eric Varin

by Jeff Shaw

DALLAS — OneDay, a Dallas-based technology company offering video storytelling within senior living communities, has hired Eric Varin as vice president of client success and Victoria Repice as vice president of product. The company also promoted Deena Naccarella from vice president of finance to chief financial officer and Carter Severns from director of marketing to vice president of marketing. Varin and Repice bring OneDay to 14 new hires in the last year, which are in response to OneDay’s growth. In 2020 alone, the company increased its customer base by more …

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Active AdultIndustry VoicesOperationsTechnology

COVID Reveals Opportunities for New Industries to Serve Older Adults

by Jeff Shaw

The pandemic has turned some technologies from optional amenities into operational necessities. By Jonathan Gould, K4Connect COVID has brought countless industries to a halt and caused companies to rethink how they continue to meet the needs of their customers while surviving the ongoing impacts of this pandemic. We’ve seen in-person meetings shift to virtual platforms, small businesses implement new e-commerce options, and restaurants add curbside delivery and pickup services for restaurants. Innovation is taking on new, promising forms that serve the customer where they are. This innovation wave is also …

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AcquisitionsCompany NewsNewsTechnology

Private Equity Firm Thoma Bravo Acquires Software Company RealPage for $10.2B

by Jeff Shaw

CHICAGO and RICHARDSON, Texas — Chicago-based private equity firm Thoma Bravo has acquired RealPage (NASDAQ: RP), the Richardson, Texas-based provider of property management software, in a deal valued at $10.2 billion. The price tag includes the assumption of the debt of RealPage, which was founded in 1998 and serves owners worldwide, including seniors housing. Under the terms of the agreement, RealPage stockholders will receive $88.75 in cash per share of RealPage common stock upon closing of the transaction. The purchase price represents a premium of 30.8 percent over RealPage’s closing stock …

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Industry ContentOperationsTechnologyVideosWebinars

Webinar: Marketing Strategies for Senior Living Operators

by Sarah Daniels

  The Seniors Housing Business webinar “Marketing Strategies for Senior Living Operators — Survey Results Reveal How Customer Journey Has Changed,” allowed panelists to delve deeply into the following topics: Managing sales and marketing efforts in the current environment Lessons to implement in 2021 marketing plans Survey results and insights for seniors housing operators When it comes to humanizing messages and promoting positive views of the seniors housing industry, these four panelists have a wealth of experience and information. Each has faced down the challenge of connecting with target audiences, even as connection …

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Industry VoicesOperationsTechnology

How Do We Protect Seniors from Airborne Particles?

by Jeff Shaw

Technology such as needlepoint bipolar ionization can help keep residents safe. By Julie Fields Seniors housing occupancy rates have hit an all-time low.  The National Investment Center for Seniors Housing & Care (NIC) announced that the average occupancy rate for seniors housing properties fell 2.8 percent between the first and second quarters of 2020. According to NIC, the second-quarter rate of 84.9 percent is the lowest occupancy rate the organization has ever recorded.  While it’s easy to cast the blame for this occupancy drop on COVID-19, the truth is the …

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Affordable HousingIndependent LivingIndustry ContentOperationsPeopleTechnologyVideosWebinars

Webinar: Seniors Housing Middle Market Conundrum — Development Challenges in Today’s Environment

by Sarah Daniels

In the Nov. 4 Seniors Housing Business webinar “Seniors Housing Middle Market Conundrum — Development Challenges in Today’s Environment,” panelists Craig Abbott and Mike Edwin of Health Dimensions Group weighed in on the challenges of developing products for the middle market. They describe demographic and development trends, plus strategies to meet changing needs. “The pandemic exacerbated the development challenges for those in the middle market by bringing with it higher retail and labor costs, higher costs of operations due to regulatory requirements of disease and infection management, PPU increases, as well as other …

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Industry VoicesTechnology

Have You Updated Your Online Directory Profile Pages Lately?

by Jeff Shaw

As tours go virtual and prospects are online more than ever, now is a critical time to give your web presence a tune-up. By Matt Perrin, Carely The senior living industry is more competitive today than it has ever been. You simply can’t be a contender without a strong online presence. That may seem obvious for your website and social media, but your profile pages in the multitude of online directories need attention, too — especially in a moment where Americans are spending more time online during quarantine. In addition …

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