KANSAS CITY, Mo. — Serviam Care Network, a Kansas City-based technology company and network of senior care providers, has partnered with WelcomeHome Software to drive its mission of expanding its efforts to bring value-based care services to its members.
“In the next decade, senior living will move to a value-based care system,” states a press release from the company. “Serviam is committed to helping senior living operators access the right tools, systems and revenue streams to embrace and succeed under this care delivery model. This strategic shift to fully focus on value-based care will allow Serviam to provide better health outcomes for residents, while improving the bottom line for operators.”
WelcomeHome is a CRM provider in the senior living industry. As a result of the partnership, Serviam will discontinue sales and development of the VIA Sales CRM, and will now offer WelcomeHome as its preferred CRM partner to its members.
As part of the partnership, WelcomeHome will integrate with Serviam’s VIA Contact Center.