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FeaturesOperations

Operators Still Face Some Headwinds Going Into the New Year, Expert Panel Reveals

by Hayden Spiess

When it comes to operational performance, a bifurcation has emerged within the seniors housing industry, observes Tom Grape, CEO of Waltham, Massachusetts-based Benchmark Senior Living. Established, well-capitalized operators with strong teams in place are hitting their marks while many smaller, less established ones are struggling financially. Grape’s insights came during a Dec. 12 webinar titled “2025 Seniors Housing Outlook: Investment, Valuations & Capital.” Seniors Housing Business hosted the hour-long online event, which was sponsored by CBRE. Benchmark, Grape’s company, ranked No. 31 on the American Seniors Housing Association (ASHA) list of the 50 largest …

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Industry VoicesOperationsTechnology

The Power of EHR Design: Staff Satisfaction, Improved Care

by Hayden Spiess

By Erez Cohen, August Health In collaboration with the American Seniors Housing Association (ASHA), August Health recently published a survey of clinical leaders from senior living operators across the nation. The report included findings on gaps in clinical reporting, strategies for fall reduction, and new care models and technologies. One recurring theme though, was that of the challenges around staffing — hiring, retaining, training and improving the quality of senior living professionals.  It is unsurprising that clinical leaders report so many issues around staffing. Caregivers face an environment that can be stressful, …

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CBRE Webinar Panel 2025 Outlook
Active AdultAffordable HousingAssisted LivingCCRCDevelopmentFeaturesFinanceIndependent LivingIndustry ContentInvestmentLegal IssuesOperationsSkilled NursingVideosWebinars

Webinar — 2025 Seniors Housing Outlook: Investment, Valuations & Capital

by Sarah Daniels

The Dec. 12 webinar “2025 Seniors Housing Outlook — Investment, Valuations & Capital,” sponsored by CBRE, featured expert insight on issues shaping the seniors housing sector. The panel discussion covered investment outlooks, the impact of inflation, capital availability, labor stability and regulatory concerns. This webinar brought together industry leaders to discuss critical economic factors, value-based care and development opportunities in the ever-changing seniors housing landscape. The discussion offers a detailed analysis of operational challenges facing the sector, including rising insurance costs and regulatory headwinds. Before 2025 begins, learn more about …

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Scott Wede Seniors Housing Risk Elevators quote
Active AdultAffordable HousingAssisted LivingCCRCContent PartnersFeaturesIndependent LivingIndustry ContentMemory CareOperationsSkilled NursingTechnology

De-Risking Elevator Emergencies: Why Senior Living Facilities Need Modern Elevator Communication Solutions

by Sarah Daniels

Any property owner knows the headaches that arise when an elevator malfunctions. In senior living facilities, such problems have the potential to escalate into a crisis very quickly. Emergency communications in senior care facilities are vitally important, not only to protect the health and safety of residents and visitors but also to minimize disruptions to staffing resources. If there is an emergency, that call has to go somewhere. In senior living facilities, that destination is often the nursing station. “We consistently hear about nursing shortages, with staff being pulled in …

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Company NewsFloridaNewsOperationsPeople

Kristin Ward Departs AgeWell Solvere Living, Launches Austera Group Consultancy

by Channing Hamilton

NORTH PALM BEACH, Fla. — Kristin Ward, co-CEO and co-founder of seniors housing management firm AgeWell Solvere Living, plans to depart the North Palm Beach-based company. Ward will serve in her current role through to the end of the year and continue to collaborate with AgeWell Solvere as a strategic advisor in the future. Upon her departure, Ward will launch a new consultancy dubbed Austera Group. Ward also previously served as president and CEO of Solutions Advisors Group. 

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David Smart
CaliforniaCompany NewsNewsOperationsPeople

David Smart Named Executive Director of Ensō Village Seniors Housing Community in Healdsburg, California

by Channing Hamilton

HEALDSBURG, Calif. — David Smart has been named the new executive director of Ensō Village, a seniors housing community reserved for residents ages 60 and up in Healdsburg. Smart, who has more than two decades of experience in senior living and community management, will take on the role in January 2025. A collaborative initiative between the San Francisco Zen Center and The Kendal Corp., Ensō Village is a Zen-inspired Kendal Life Care Community, with a focus on mindful aging, sustainability and contemplative care.  “There are so many things about Ensō Village …

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Preference and Perception Gaps
FinanceMassachusettsNewsOperations

Boomers’ Plans to Age in Place May Be Driven by How They Want to Eat, Survey Reveals

by Channing Hamilton

BOSTON — Older adults aspire to be “ageless wonders” and prioritize food and nutrition as the No. 1 factor affecting their health and well-being, according to a newly released survey. The majority of today’s baby boomer population (69 percent) plan to age in place, the “Great Expectations” survey conducted by Age of Majority for Restaura found. A key factor in their desire to stay in their homes could be the significant gap the survey uncovered between how and what they like to eat and the perceived ability of senior living communities …

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Darrell Baltimore
Company NewsIllinoisNewsOperationsPeople

Covenant Living Communities Names New Chief Operating Officer​

by Channing Hamilton

SKOKIE, Ill. — Covenant Living Communities and Services — a nonprofit, faith-based senior living organization headquartered in Skokie — has hired Darrell Baltimore as chief operating officer.  In his new role, Baltimore will work closely with executive leadership at Covenant Living and with top leadership at each of the organization’s 20 communities across the country to guide operations such as dining services, facilities management, resident life, skilled nursing, assisted living and memory support. His official start date was Oct. 14. Baltimore has more than 25 years of experience in the field …

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LifeLoop
From The MagazineOperationsTechnology

AI Connects Man With Machines to Solve Problems, But Will it Decrease the Quality of Care?

by Jeff Shaw

By Eric Taub There’s no other topic that has generated as much attention in the general and business press in the past year as artificial intelligence (AI). Based on the breathless coverage, one could imagine that the technology has just been invented. In actuality, it’s been around for years.  AI fuels such voice recognition products as Amazon’s Alexa and Apple’s Siri, as well as chatbots, customer service scripting and Netflix’s viewing suggestions, among others.  However, with the release of ChatGPT, awareness of AI technology has come to the masses. Today, …

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Post acute care technology trends quote Matrixcare
Assisted LivingCCRCContent PartnersFeaturesIndustry ContentMemory CareOperationsSkilled NursingTechnology

New Technology, Electronic Health Records Solve Problems in Post-Acute Care

by Sarah Daniels

Changing Medicare requirements for risk-based programs are putting new pressure on seniors housing operators and skilled nursing facilities that provide post-acute care (PAC) to people recently released from hospitals. Standards for the quality of care are becoming stricter just as innovations in record keeping, data analysis, voice recognition technology and smart room sensors are maturing. These new technologies — including many powered by artificial intelligence (AI) — combined with electronic health records (EHRs) can help operators adapt to the enormous changes coming to the seniors housing business. “We really put …

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