Operations

Scott Wede Seniors Housing Risk Elevators quote

Any property owner knows the headaches that arise when an elevator malfunctions. In senior living facilities, such problems have the potential to escalate into a crisis very quickly. Emergency communications in senior care facilities are vitally important, not only to protect the health and safety of residents and visitors but also to minimize disruptions to staffing resources. If there is an emergency, that call has to go somewhere. In senior living facilities, that destination is often the nursing station. “We consistently hear about nursing shortages, with staff being pulled in …

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NORTH PALM BEACH, Fla. — Kristin Ward, co-CEO and co-founder of seniors housing management firm AgeWell Solvere Living, plans to depart the North Palm Beach-based company. Ward will serve in her current role through to the end of the year and continue to collaborate with AgeWell Solvere as a strategic advisor in the future. Upon her departure, Ward will launch a new consultancy dubbed Austera Group. Ward also previously served as president and CEO of Solutions Advisors Group. 

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David Smart

HEALDSBURG, Calif. — David Smart has been named the new executive director of Ensō Village, a seniors housing community reserved for residents ages 60 and up in Healdsburg. Smart, who has more than two decades of experience in senior living and community management, will take on the role in January 2025. A collaborative initiative between the San Francisco Zen Center and The Kendal Corp., Ensō Village is a Zen-inspired Kendal Life Care Community, with a focus on mindful aging, sustainability and contemplative care.  “There are so many things about Ensō Village …

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Preference and Perception Gaps

BOSTON — Older adults aspire to be “ageless wonders” and prioritize food and nutrition as the No. 1 factor affecting their health and well-being, according to a newly released survey. The majority of today’s baby boomer population (69 percent) plan to age in place, the “Great Expectations” survey conducted by Age of Majority for Restaura found. A key factor in their desire to stay in their homes could be the significant gap the survey uncovered between how and what they like to eat and the perceived ability of senior living communities …

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Darrell Baltimore

SKOKIE, Ill. — Covenant Living Communities and Services — a nonprofit, faith-based senior living organization headquartered in Skokie — has hired Darrell Baltimore as chief operating officer.  In his new role, Baltimore will work closely with executive leadership at Covenant Living and with top leadership at each of the organization’s 20 communities across the country to guide operations such as dining services, facilities management, resident life, skilled nursing, assisted living and memory support. His official start date was Oct. 14. Baltimore has more than 25 years of experience in the field …

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LifeLoop

By Eric Taub There’s no other topic that has generated as much attention in the general and business press in the past year as artificial intelligence (AI). Based on the breathless coverage, one could imagine that the technology has just been invented. In actuality, it’s been around for years.  AI fuels such voice recognition products as Amazon’s Alexa and Apple’s Siri, as well as chatbots, customer service scripting and Netflix’s viewing suggestions, among others.  However, with the release of ChatGPT, awareness of AI technology has come to the masses. Today, …

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Post acute care technology trends quote Matrixcare

Changing Medicare requirements for risk-based programs are putting new pressure on seniors housing operators and skilled nursing facilities that provide post-acute care (PAC) to people recently released from hospitals. Standards for the quality of care are becoming stricter just as innovations in record keeping, data analysis, voice recognition technology and smart room sensors are maturing. These new technologies — including many powered by artificial intelligence (AI) — combined with electronic health records (EHRs) can help operators adapt to the enormous changes coming to the seniors housing business. “We really put …

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Andréa Catizone and Debbie Howard

PLYMOUTH, Mass. — Senior Living SMART (SLS) has released its newest resource for senior living professionals. The book is titled “SMART(er) Marketing for Senior Living Communities: How to Work Smarter, Not Harder to Grow Occupancy.”  The co-authors are industry experts Deborah Howard, CEO of SLS, and Andréa Catizone, president and COO of SLS, a full-service senior living marketing agency based in Plymouth. The book is billed as a comprehensive guide to mastering senior living marketing in a complex, ever-evolving landscape. Whether you’re a digital marketer, vice president of sales, or …

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Monark Grove Greystone in Birmingham, Alabama

MADISON and BIRMINGHAM, Ala. — Atlas Senior Living has assumed management of two communities in northern Alabama: Monark Grove Madison in Madison and Monark Grove Greystone in Birmingham. KIRCO, a national commercial real estate development and investment firm based in Troy, Mich., built and owns the communities. KIRCO is also a partner with Atlas at the Legacy Reserve at Fritz Farm community in Lexington, Ky. “Our experience working together in Kentucky has set a high bar, and we look forward to continuing to redefine the senior living experience through our …

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Safer Senior Living transition as panelists talk about FCC regulations and telephone systems

The Sept. 26 webinar “Safer Senior Living — Next-Gen Emergency Response Solutions,” sponsored by Kings III Emergency Communications, covered many aspects of managing risk within seniors housing communities. This brief discussion highlighted new emergency communication technology, the challenges of traditional phone lines due to the 10-72A1 order from the Federal Communications Commission (FCC), as well as best practices for code compliance. The panelists also broke down the benefits of cellular technology over voice over internet protocol (VoIP) systems, services for high-risk areas, two-way communication services and video monitoring in elevators. …

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