Operations

Laural-Parke_Houston
AcquisitionsCCRCFloridaNewsOperations

Focus Acquires, Rebrands 23-Acre CCRC in Houston

by Hayden Spiess

HOUSTON — Focus Healthcare Partners has acquired and rebranded The Buckingham, a continuing care retirement community (CCRC) located in Houston. Moving forward, the community will operate as Laural Parke Senior Living.  Focus is also transitioning the community, which is situated on 23 acres, from an entrance-fee to a monthly-rent model. According to the company, this shift “reflects a broader evolution in senior living.”  Focus acquired the property through a court-supervised auction process at the beginning of this year, following the community’s Chapter 11 bankruptcy filing in November 2025.  LCS will operate …

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EyeWatch LIVE webinar
Assisted LivingIndustry ContentMemory CareOperationsSkilled NursingWebinars

Webinar: The Case for Prevention — How Senior Living Operators Are Reducing Falls by 69%

by Anna Watson

Seniors Housing Business and EyeWatch LIVE held the webinar, “The Case for Prevention — How Senior Living Operators Are Reducing Falls by 69%,” on April 22. The panel examined what a prevention-driven approach to resident safety looks like in practice — and what it means for occupancy, liability exposure, and asset value. Panelists Marisa Strain of SRI Management, Melissa Gassaway of YourLIFE Senior Living, Richard Dahm of Gallagher Insurance and Valerie Whitman of EyeWatch LIVE shared perspectives on staff adoption and claims defensibility — as well as how AI-powered virtual …

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Adam-Manchester
Company NewsMassachusettsNewsOperationsPeople

Benchmark Names Adam Manchester Senior Campus Executive Director

by Hayden Spiess

WALTHAM, Mass. — Benchmark Senior Living has named Adam Manchester senior campus executive director, effective immediately.  In this position, Manchester will oversee operations for all of the continuing care retirement communities (CCRCs) within the Benchmark portfolio, which include Edgehill in Stamford, Connecticut; Meadow Ridge in Redding, Connecticut; New Pond Village in Walpole, Massachusetts; and The Commons in Lincoln in Lincoln, Massachusetts. Manchester previously served as the campus executive director of New Pond Village for seven years.  “We are always looking for better ways to support our CCRCs and the associates, residents …

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Company NewsNewsOhioOperations

Treplus Launches Third-Party Active Adult Management Company

by Hayden Spiess

COLUMBUS, Ohio — Treplus Communities, and owner and operator of active adult properties, has launched Treplus Property Management (TPM), a new third-party management company.  Designed specifically to meet the needs of active adult communities, TPM will offer a full range of management services, overseeing daily operation, maintenance, marketing, leasing, resident engagement, financial oversight and regulatory compliance as a third-party operator.  “Treplus Property Management represents a natural progression of my dedication to redefining active adult living,” says Jane Arthur Roslovic, CEO and co-founder of Treplus Communities. “Having developed and operated our own …

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Lodge-at-Pine-Creek_Baytown-Texas
Company NewsNewsOperationsTexas

12 Oaks Assumes Management of 217-Unit Community Near Houston

by Hayden Spiess

BAYTOWN, Texas — 12 Oaks Senior Living has assumed the management of The Lodge at Pine Creek, a senior living community located in Baytown, roughly 30 miles east of Houston.  Totaling 217 units, the property offers cottages, independent living suites, assisted living and memory care.  “12 Oaks previously opened, owned and operated a community in Baytown for several years, and we are excited to be back in this vibrant market once again, as we continue to curate our Texas portfolio,” says Greg Puklicz, president of 12 Oaks. 

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Senior Living Margins Webinar panel
Affordable HousingAssisted LivingIndependent LivingIndustry ContentMemory CareOperationsSkilled NursingWebinars

Webinar: Senior Living Margins — How to Maintain Rate & Keep the Resident Experience Elevated

by Sarah Daniels

The March 11 webinar “Senior Living Margins: How to Maintain Rate & Keep the Resident Experience Elevated” sponsored by JD Solutions Group, explored how senior living operators are navigating a paradoxical environment: strong occupancy driven by favorable demographics alongside sustained margin compression from rising labor, insurance and operating costs.  Panelists emphasized that high occupancy alone no longer guarantees financial success, as today’s operating landscape is defined by complexity. Evolving consumer expectations, ongoing staffing challenges, increased regulatory pressures and a rapidly changing digital marketing ecosystem are reshaping the seniors housing outlook. A …

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American-House-The-Palms_Fort-Myers-Fla
Assisted LivingFloridaIndependent LivingMemory CareNewsOperations

American House Assumes Management of 218-Community in Fort Myers

by Hayden Spiess

FORT MYERS, Fla. — American House Senior Living Communities has assumed the management of The Palms of Fort Myers, a seniors housing community located in Fort Myers. American House now operates 14 Ventas-owned properties. The community, which totals 218 units, will be rebranded as American House The Palms. Residences at the property include 148 independent living units, 47 assisted living units and 23 memory care apartments. Amenities at American House The Palms include a bar and cocktail lounge, chapel, covered parking, a library, movie theater and outdoor pool.  “Florida continues to …

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Symphony Pointe_Elkhorn, Nebraska
FeaturesNewsOperations

Prioritizing People Is Key to Marketing and Operations, Says InterFace Panel

by Hayden Spiess

By Hayden Spiess LOS ANGELES — What’s in a name? Crystal Dillard, chief marketing officer of Oakmont Senior Living, might say “a lot.” According to Dillard, one crucial component of marketing to prospective senior living residents is not only understanding each unique customer base, but tailoring marketing materials and a community’s online presence accordingly — down to the very language used.  Editor’s note: InterFace Conference Group, a division of France Media Inc., produces networking and educational conferences for commercial real estate executives. To sign up for email announcements about specific events, …

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The-Legacy-of-Anderson_Anderson-S.C
Company NewsNewsNorth CarolinaOperationsSouth Carolina

Charter Assumes Management of Two Ventas-Owned Communities

by Hayden Spiess

ANDERSON, S.C. and PINEHURST, N.C. — Charter Senior Living has assumed management of two communities owned by Ventas (NYSE: VTR). The communities include The Legacy of Anderson in Anderson, South Carolina, and Fox Hollow Senior Living in Pinehurst, North Carolina.  Fox Hollow Senior Living comprises 74 assisted living and memory care units. The Legacy of. Anderson totals 101 units of independent living.  “Expanding our relationship with Ventas to welcome these communities into the Charter family reflects our shared, unwavering focus on operational excellence and the resident experience,” says Keven Bennema, co-founder …

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Summer-Menegakis
FeaturesIndustry VoicesOperations

Accountability Will Define the Next Decade of Senior Living Dining 

by Hayden Spiess

By Summer Menegakis, Phoenix Advisory Services and Cross Check Quality Assurance For decades, senior living executives have treated dining much like other amenities such as fitness or activities —  important to daily life but not consistently measured. Operators relied on intuition, occasional feedback and the belief that great culinary service was more art than science. However, as senior living communities evolve and residents and their families bring higher expectations to the table, good intentions are no longer enough.   We now have a clearer understanding of the profound influence dining has on …

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