MAPLE GROVE, Minn. — Grace Management Inc. has added five Ventas-owned senior living communities to its operating portfolio. Previously managed under a triple-net-lease structure by Brookdale Senior Living, the communities include The Hallmark in Chicago; Inspirations of Northbrook in Northbrook, Illinois; Inspirations of Mesa in Mesa, Arizona; Inspirations of Peoria in Peoria, Arizona; and Inspirations of Bartlesville in Bartlesville, Oklahoma. Each of the properties features assisted living residences, with some of the communities offering independent living apartments as well. Plans for the communities include a multi-million-dollar renovation at The Hallmark in …
Operations
PHILADELPHIA — Aramark SeniorLife+, the senior living division of food and facilities management service provider Aramark, has launched a new consultative services program. Through the new program, senior living communities will have the opportunity to retain in-house culinary, retail, housekeeping and facility operations while using Aramark’s expertise to improve supply chain and procurement practices, dining, building operations and maintenance, master planning and grounds management. This will allow seniors housing providers to receive strategic support while remaining self-operated. “By listening and aligning our resources, technology and programs around the client’s mission, we …
How Safety Investments Build Trust in Senior Living Communities
Establishing trust is an ongoing challenge for many seniors housing communities, with operators continually working to draw in new residents while simultaneously recruiting staff in an industry plagued by high turnover and labor gaps. In both efforts, evidence of the owner’s commitment to safety infrastructure can be a deciding factor that brings people in for the long term, according to Clarisa James, national vertical sales director at Kings III Emergency Communications. “Families want reassurance that loved ones are safe, not only in their living areas but throughout the community,” James …
By Fil Southerland, Yardi Senior living plays a pivotal role in the success of value-based care, a health care model in which providers are compensated based on patient results. As health care providers across the country move from a fee-for-service model to an outcome-based reimbursement model, seniors housing operators make essential contributions to achieving positive outcomes and managing risk for senior patients. As an industry, senior living needs to embrace this role, coordinating and contracting with health care providers in a peer relationship. This is vital to the outcome of …
By Curtis Forbes, MustardHub Assisted living, memory care, skilled nursing — whatever the care level, senior living facilities exist to help residents live well. Residents should not just survive, but actually thrive. The secret to making that happen isn’t fancy tech or spa-like amenities. It’s the people on the floor. When staff are trained, engaged and actually cared for themselves, residents receive better care. As staff satisfaction goes up, the number of mistakes goes down. The inverse is also true. Burned-out staff don’t stick around, and the residents pay the …
SALT LAKE CITY — Owner and operator Stellar Senior Living has added six new communities to its management portfolio. The Utah-based company will now operate Granite Gate Prescott, Arizona; The Forum at Desert Harbor in Peoria, Arizona; The Gardens of Scottsdale and Pueblo Norte in Scottsdale, Arizona; The Forum at Tucson in Tucson, Arizona; and Montebello on Academy in Albuquerque, New Mexico. Stellar will manage the properties on behalf of Diversified Healthcare Trust, which owns the communities. “These communities are located in markets we know and trust, and they complement our …
BONITA SPRINGS, Fla. — Seniors housing operator Discovery Senior Living has launched Calligraphy, its new operational brand. Two communities have opened under the Calligraphy brand — Calligraphy Westwood Village and Calligraphy Napa Valley, which are located in Los Angeles and Napa, California, respectively. Discovery also plans to expand the Calligraphy portfolio though 2026 and beyond. As a brand, Calligraphy is inspired by high-end hotel hospitality and defined by intentional design, curated lifestyle programming and a focus on elegance. Signature services under Calligraphy include Savour Cuisine, which offers elevated culinary experiences; VivaLife …
ATLANTA — Galerie Management, the operational arm of Galerie Living, has assumed operation of a senior living community located in Marietta, Georgia, marking the company’s expansion into third-party management. Galerie Living is an Atlanta-based senior living developer, owner and operator. Galerie Management will now operate Village Park West Cobb on behalf of the community’s ownership. Led by Joshua Peterson, president of Galerie Management, Galerie’s operational team recently added John Cashion as corporate director of hospitality and Roz Watson as vice president of clinical operations.
KANSAS CITY, Mo. — Tutera Senior Living & Health Care has announced the addition of 26 seniors housing communities to its management portfolio. The expansion included the acquisition of eight properties from AlerisLife and Diversified Healthcare Trust (DHC). Tutera will manage the additional 18 communities on behalf of DHC. Tutera plans to complete the transition of the communities by the end of this year. With this expansion, Tutera’s management portfolio now includes 66 senior living communities totaling 5,422 units. Average occupancy at seniors housing properties managed by Tutera is currently 95 …
How Clinical Key Performance Indicators Can Improve Financial Performance in Seniors Housing
Despite hopes that the rising tide in occupancy rates would lift all boats for the seniors housing industry, many operators with full properties still wrestle with revenue volatility that hinders financial performance. This phenomenon can be especially perplexing for investors who cut their teeth on other commercial property types where fully leased properties typically deliver healthy returns. Intent on their property’s real estate fundamentals, they risk overlooking the impact of clinical care on the bottom line. “Revenue volatility tends to be opaque for a lot of operators because it’s in the clinical world that turbulence happens with the residents, and …