SALT LAKE CITY — Owner and operator Stellar Senior Living has added six new communities to its management portfolio. The Utah-based company will now operate Granite Gate Prescott, Arizona; The Forum at Desert Harbor in Peoria, Arizona; The Gardens of Scottsdale and Pueblo Norte in Scottsdale, Arizona; The Forum at Tucson in Tucson, Arizona; and Montebello on Academy in Albuquerque, New Mexico. Stellar will manage the properties on behalf of Diversified Healthcare Trust, which owns the communities. “These communities are located in markets we know and trust, and they complement our …
Operations
BONITA SPRINGS, Fla. — Seniors housing operator Discovery Senior Living has launched Calligraphy, its new operational brand. Two communities have opened under the Calligraphy brand — Calligraphy Westwood Village and Calligraphy Napa Valley, which are located in Los Angeles and Napa, California, respectively. Discovery also plans to expand the Calligraphy portfolio though 2026 and beyond. As a brand, Calligraphy is inspired by high-end hotel hospitality and defined by intentional design, curated lifestyle programming and a focus on elegance. Signature services under Calligraphy include Savour Cuisine, which offers elevated culinary experiences; VivaLife …
ATLANTA — Galerie Management, the operational arm of Galerie Living, has assumed operation of a senior living community located in Marietta, Georgia, marking the company’s expansion into third-party management. Galerie Living is an Atlanta-based senior living developer, owner and operator. Galerie Management will now operate Village Park West Cobb on behalf of the community’s ownership. Led by Joshua Peterson, president of Galerie Management, Galerie’s operational team recently added John Cashion as corporate director of hospitality and Roz Watson as vice president of clinical operations.
KANSAS CITY, Mo. — Tutera Senior Living & Health Care has announced the addition of 26 seniors housing communities to its management portfolio. The expansion included the acquisition of eight properties from AlerisLife and Diversified Healthcare Trust (DHC). Tutera will manage the additional 18 communities on behalf of DHC. Tutera plans to complete the transition of the communities by the end of this year. With this expansion, Tutera’s management portfolio now includes 66 senior living communities totaling 5,422 units. Average occupancy at seniors housing properties managed by Tutera is currently 95 …
How Clinical Key Performance Indicators Can Improve Financial Performance in Seniors Housing
Despite hopes that the rising tide in occupancy rates would lift all boats for the seniors housing industry, many operators with full properties still wrestle with revenue volatility that hinders financial performance. This phenomenon can be especially perplexing for investors who cut their teeth on other commercial property types where fully leased properties typically deliver healthy returns. Intent on their property’s real estate fundamentals, they risk overlooking the impact of clinical care on the bottom line. “Revenue volatility tends to be opaque for a lot of operators because it’s in the clinical world that turbulence happens with the residents, and …
VANCOUVER, B.C. — The International Council on Active Aging (ICAA) has announced the winners of its inaugural Plate of Distinction awards, which recognize culinary excellence in senior living communities. Recipients of the awards include Manor at Willow Valley Communities in Lancaster, Pennsylvania; The Watermark at Bellevue in Bellevue, Washington; and Matthews Glen by Acts Retirement-Life Communities in Matthews, North Carolina. According to the ICAA, communities were evaluated across the areas of nutrition, taste and presentation, hospitality and mealtime experience, innovation and culture and leadership. Communities completed self-evaluations, benchmarked performance against peer …
By Lynn Peisner ATLANTA — How are today’s seniors housing operators using data to drive sales and increase occupancy? This was the question posed to a panel of experts speaking at the 12th annual InterFace Seniors Housing Southeast conference, held at the InterContinental Hotel in Atlanta’s Buckhead area on Aug. 27. Data can paint a big picture, depicting the true nature of demand in a market. “We like to think of it as a novel,” said Nick Jasmon, vice president of business development for American Healthcare Management Group. “What’s happening …
WINDSOR, Calif. — Gallaher Cos. has announced the launch of Gallaher Signature Living (GSL), a new management company that will oversee operations for Gallaher’s portfolio of luxury senior living communities across California. According to the organization, GSL will allow for continuity, expanded resources and a greater focus on quality, service and enrichment. Page Ensor will lead GSL as chief executive officer. Ensor brings more than 25 years of experience in senior living leadership to the role. During her tenure with Brookdale Senior Living, Ensor led the oversight of 70 communities across …
SAN ANTONIO — Carbon Shepherd Development, a partnership between two commercial real estate firms, is preparing to welcome residents to Woodland Cottages Westover Hills, a gated active adult retirement community with single-family residences in San Antonio. The 78-cottage community officially opens later this month and features a community center and pool as well as an outdoor pickleball court. An all-inclusive monthly rate includes utilities, Wi-Fi, trash service, pest control and maintenance. This is the third Woodland Cottages location; Carbon Shepherd has others in Belton and College Station, Texas.
BOSTON — Phoenix3 Holdings, a collection of boutique culinary and hospitality solutions companies, has announced that it is rebranding and transitioning to Phoenix3 Collective. The company operates dining and hospitality programs within the senior living sector. Additionally, Phoenix3 has acquired Quality Culinary Solutions (QCS), an advisory firm dedicated to transforming dining operations within self-operated seniors housing communities. Phoenix3’s full suite now includes seven brands — Innovative Hospitality Solutions, Centicor Procurement Services, CrossCheck Quality Assurance, Culinour, Infuse Hospitality, QCS and Restaura, a dining management company for seniors housing communities.