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Operations

Patricia Toledo Technology Expectations EHRs
Assisted LivingCCRCContent PartnersFeaturesIndustry ContentMemory CareOperationsSkilled NursingTechnology

Evolution of Customer Needs, User Behavior Drive Future of Electronic Health Records

by Sarah Daniels

Consumer expectations of technology are evolving due to a generational shift. Today’s senior living and long-term care residents and their family members are becoming increasingly tech-savvy. Their adeptness with digital solutions continues to grow with new technology. Residents and their families’ use of these tools is expanding rapidly to include staying updated on health and activities, tracking medication, managing important documentation and overseeing finances. Electronic health records (EHRs) can assist in centralizing this information and can conform to the latest customer needs. Residents and their loved ones expect easy access …

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AcquisitionsMinnesotaNewsOperations

Health Dimensions Group Appointed to Manage Northern Lights Services Inc.

by Jeff Shaw

MINNEAPOLIS — Health Dimensions Group, a Minneapolis-based operator, has taken over day-to-day operations at Northern Lights Health Care Center and The Oaks at Northern Lights. HDG has been working closely with the communities’ teams since assuming operational oversight of Northern Lights Services on Feb. 1. In addition to Northern Lights Services, HDG manages 48 other senior living and care communities throughout the nation.

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ConnecticutNewsOperations

Benchmark Senior Living to Operate 83-Unit Sunrise of Stamford in Connecticut

by Jeff Shaw

STAMFORD, Conn. — Benchmark Senior Living has taken over operations of the former Sunrise of Stamford, an assisted living and memory care community in Stamford, approximately 25 miles northeast of New York City. The 83-unit community will now be called Benchmark at Stamford.Including the new addition, Benchmark currently operates 65 senior living communities throughout the Northeast, including 20 in Connecticut and eight in Fairfield County. The company offers independent living, assisted living, memory care and respite care.

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AcquisitionsCompany NewsNewsOperations

Onelife Senior Living and Ally Senior Living Complete Merger

by Jeff Shaw

DENVER — Onelife Senior Living, a Denver-based developer and operator, and Ally Senior Living, a Texas-based operator, have merged. The combined company manages 19 communities across eight states and will retain Onelife Senior Living’s name and branding. The companies began merger conversations in 2023 and the deal closed this month. Terms of the transaction were not announced. Dan Williams, previously CEO of Ally Senior Living, and Zack Falk, previously CEO of Onelife, will lead the combined company. Executive team members from both companies will fill roles in the newly established …

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NewsOperationsPeople

Clearwater Living Promotes Jill Zimmerman to Director of Resident Engagement, Wellbeing

by Jeff Shaw

NEWPORT BEACH, Calif. — Clearwater Living, a Newport Beach-based operator, has expanded Jill Zimmerman’s role with the company, giving her new responsibilities as director of resident engagement and wellbeing. Zimmerman will continue to develop the company’s Empowered Living program and oversee the Clearbrook Memory Support neighborhoods. Zimmerman is a certified grief coach that joined Clearwater Living in 2019 as the lifestyle director for Clearwater at Sonoma Hills. She was promoted to director of Empowered Living in 2021 to help train, mentor and inspire the lifestyle teams across all Clearwater communities, …

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FeaturesNewsOperationsPeople

Power Panel: Treating Employees Well Will Pay Dividends on Occupancy, Margins

by Jeff Shaw

LOS ANGELES — If a seniors housing operator is going to survive and thrive in the future, treating front-line staff well is going to be the key to that success. That’s according to a discussion at France Media’s InterFace Seniors Housing West conference, held Feb. 1 at the Omni Los Angeles. The panel, titled “The Power Panel: CEOs Discuss the State of the Industry,” featured Sean Kelly, CEO, Front Porch; Traci Taylor-Roberts, president, Sodalis Senior Living; Chris Belford, CEO, Sinceri Senior Living; and Isaac Scott, principal, Anthem Memory Care. Michael …

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GeorgiaNewsOperations

Distinctive Living Takes Over Management of Two Communities in Woodstock, Georgia

by Jeff Shaw

WOODSTOCK, Ga. — Distinctive Living has assumed management of Bellevue Village at Woodstock and Bellevue Village at Neese Road, two communities located in Woodstock, a northern suburb of Atlanta. Bellevue Village at Woodstock offers assisted living and memory care, and Bellevue Village at Neese Road offers personal care and memory care.

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FeaturesNewsOperationsPeople

InterFace Panel: Staffing Remains Top Challenge for Seniors Housing Operators

by Jeff Shaw

LOS ANGELES — There have been plenty of challenges facing seniors housing in recent years, whether dealing with the effects of the COVID-19 pandemic, rising interest rates, rapid inflation or natural disasters. But while those all reflect outside influences and specific timeframes, one challenge is a constant: recruiting and retaining quality staff. “We all know all roads lead back to operations and operators at the end of the day — that’s what it’s all about,” said Dan Baker, director at JLL Capital Markets. “Labor and staffing are the biggest challenges …

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Industry VoicesOperationsTechnology

How to Prevent, Resolve Mold Sickness in Seniors Housing Communities 

by Jeff Shaw

By Jim Oliver, co-founder, Natural Home Solutions LLC Hurricane Lee, Tropical Storm Ophelia and torrential rainfall across the country last autumn season have put more homes, apartments and living facilities at risk for leaking and flooding. Water-saturated structures are prime breeding grounds for mold, but there are ways to prevent, detect and remove it before it becomes a serious issue. For the seniors housing market, taking a proactive approach to mold may be a matter of life and death. As we age, our weakened immune system makes it more difficult to fight …

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