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InterFace Panel: Staffing Remains Top Challenge for Seniors Housing Operators

by Jeff Shaw

LOS ANGELES — There have been plenty of challenges facing seniors housing in recent years, whether dealing with the effects of the COVID-19 pandemic, rising interest rates, rapid inflation or natural disasters. But while those all reflect outside influences and specific timeframes, one challenge is a constant: recruiting and retaining quality staff. “We all know all roads lead back to operations and operators at the end of the day — that’s what it’s all about,” said Dan Baker, director at JLL Capital Markets. “Labor and staffing are the biggest challenges …

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Industry VoicesOperationsTechnology

How to Prevent, Resolve Mold Sickness in Seniors Housing Communities 

by Jeff Shaw

By Jim Oliver, co-founder, Natural Home Solutions LLC Hurricane Lee, Tropical Storm Ophelia and torrential rainfall across the country last autumn season have put more homes, apartments and living facilities at risk for leaking and flooding. Water-saturated structures are prime breeding grounds for mold, but there are ways to prevent, detect and remove it before it becomes a serious issue. For the seniors housing market, taking a proactive approach to mold may be a matter of life and death. As we age, our weakened immune system makes it more difficult to fight …

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AcquisitionsIowaNewsOperations

Highmark Senior Living Assumes Management of Edencrest Communities throughout Central Iowa

by Jeff Shaw

WEST DES MOINES, Iowa — Highmark Senior Living, a Hubbell Realty Co. affiliate, has taken over management of a portfolio of Edencrest senior living communities throughout Iowa. Edencrest communities offer studio, one-bedroom and two-bedroom units. Highmark Senior Living manages six communities with more than 290 residents and roughly 235 employees throughout Iowa. Edencrest communities include: Edencrest at Beaverdale, Edencrest at Green Meadows, Edencrest at The Legacy, Edencrest at Riverwoods, Edencrest at Siena Hills, Edencrest at Timberline, and Edencrest at Tuscany.

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ColoradoNewsOperationsPeople

WellAge Appoints Lauren Hart as Executive Director of Jackson Creek in Monument, Colorado

by Jeff Shaw

MONUMENT, Colo. — WellAge has named Lauren Hart as executive director of Jackson Creek Senior Living in Monument. Hart’s career journey includes roles as a business office manager in memory care and assisted living, advancing to human resources director at a skilled nursing facility, and subsequently serving as associate executive director at a Brookdale Senior Living community. Hart received an undergraduate degree in human resource management and an MBA in business administration from the University of Phoenix, graduating in 2022.

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Industry VoicesOperations

Stronger Teams Deliver Better Resident Care

by Jeff Shaw

By Kenneth Gibson and Lindsay Potter Ask executive directors of senior living communities across the country about their biggest challenges and virtually all of them will mention building and retaining strong teams.  A community’s staff is the foundation of our ability to serve residents and their loved ones with the care and compassion that they deserve. Without an effective team, senior living communities won’t reach their potential and could even become mired in dysfunction.  When we were honored to be named the top senior living executive directors in our respective …

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Industry VoicesOperationsTechnology

Why Digital Reputation Management Is Essential for Senior Living Communities

by Jeff Shaw

By Holly Koch, Director of Marketing Strategy, SmartBug Media If you are in the senior living industry, you’ve noticed a surge in tech-savviness among seniors and their families. The journey to finding the perfect senior living community unfolds online, often starting by doing research on communities and reading reviews to narrow down options.  Recognizing this digital shift, incorporating a reputation management strategy into your digital marketing playbook isn’t optional any longer — it’s a vital component of a thriving community. The shift in senior living marketing strategies Seniors today are more …

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Company NewsNewsOperations

Discovery Launches Arvum Senior Living Operator Brand

by Jeff Shaw

BONITA SPRINGS, Fla. — Discovery Senior Living, a Bonita Springs-based operator with the fifth-largest portfolio in the country, has launched its latest operating company, Arvum Senior Living.  The new brand manages the company’s Midwest portfolio, including properties in Illinois, Iowa, Kansas, Missouri and Wisconsin, with plans to strategically manage communities throughout the Great Plains region. The launch is part of Discovery’s evolving regional operating company structure. As an operating company of Discovery, Arvum will function as a local management company with a dedicated leadership team, leveraging the comprehensive support services …

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GeorgiaNewsOperationsSouth Carolina

SLIB Negotiates New Tenants for Two Communities in Georgia, South Carolina

by Jeff Shaw

WATKINSVILLE, Ga., and MURRELLS INLET, S.C. — Senior Living Investment Brokerage (SLIB) has arranged a new tenant for two communities in the Southeast cities of Watkinsville and Murrells Inlet. Combined, the properties offer 159 units of assisted living and memory care. The landlord is a seniors housing and healthcare REIT. The new tenant is a Tennessee-based operator with a large presence throughout the Southeast. Bradley Clousing and Daniel Geraghty handled the transaction for SLIB.

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Assisted LivingNewsNorth CarolinaOperations

SLIB Arranges New Tenant for Five Communities in North Carolina

by Jeff Shaw

NEW BERN, SHELBY, GOLDSBORO, GREENVILLE and ROCKY MOUNTAIN, N.C. — Senior Living Investment Brokerage (SLIB) has arranged the re-tenanting of five seniors housing communities in North Carolina totaling 210 units of assisted living. The properties are located in New Bern, Shelby, Goldsboro, Greenville and Rocky Mountain. The landlord is a seniors housing and healthcare REIT.  The new tenant is a North Carolina-based operator with a large presence in the state. Bradley Clousing, Daniel Geraghty and Patrick Burke of SLIB handled the transaction.

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ArkansasMemory CareNewsOperationsTennessee

Anthem Memory Care Assumes Management of Two Communities in Arkansas, Tennessee

by Jeff Shaw

FAYETTEVILLE, Ark., and KNOXVILLE, Tenn. — Anthem Memory Care has assumed management of two communities — Clear Creek in Fayetteville and Concord Place in Knoxville.  The new properties bring Anthem’s portfolio up to 19 properties and marks the Oregon-based operator’s entry into Tennessee.

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