Despite hopes that the rising tide in occupancy rates would lift all boats for the seniors housing industry, many operators with full properties still wrestle with revenue volatility that hinders financial performance. This phenomenon can be especially perplexing for investors who cut their teeth on other commercial property types where fully leased properties typically deliver healthy returns. Intent on their property’s real estate fundamentals, they risk overlooking the impact of clinical care on the bottom line. “Revenue volatility tends to be opaque for a lot of operators because it’s in the clinical world that turbulence happens with the residents, and …
Technology
By Lynn Peisner ATLANTA — How are today’s seniors housing operators using data to drive sales and increase occupancy? This was the question posed to a panel of experts speaking at the 12th annual InterFace Seniors Housing Southeast conference, held at the InterContinental Hotel in Atlanta’s Buckhead area on Aug. 27. Data can paint a big picture, depicting the true nature of demand in a market. “We like to think of it as a novel,” said Nick Jasmon, vice president of business development for American Healthcare Management Group. “What’s happening …
NEW YORK CITY — Inspiren, an AI-focused senior living technology company, has raised $100 million in Series B funding. Software investor Insight Partners led the financing, with participation from Avenir, Primary Venture Partners, Scale Venture Partners, Story Ventures and Studio VC. This new Series B funding brings Inspiren’s total funding to $155 million. In March, the company launched an AI-powered platform combining solutions for resident safety, care planning, staffing and emergency response. Inspiren also recently implemented improvements to its Inspiren HQ web-based platform, which allows seniors housing communities to monitor health …
By Eric Taub When Bluetooth burst on the scene, Procter & Gamble thought it would be a great idea to incorporate the technology into its Oral-B toothbrushes. We can see how well that went over. And now that we can buy what is claimed to be the world’s first artificial intelligence (AI)-powered office chair from Backrobo, you’d be forgiven for thinking that our obsession with this latest technology is another prime example of irrational exuberance. AI has entered the “inflated expectations phase” of the so-called hype cycle, the point at …
How Tech-Forward Entertainment Drives Resident Satisfaction, Revenue
The next generation of residents entering senior living communities is more digitally native than ever before. Many have embraced mobile devices, smart technology and digital streaming, and they expect the same convenience and technology in their seniors housing environments. According to a recent AARP survey, nearly two-thirds of respondents say technology enriches their lives by making daily life and aging easier. They’re increasingly using digital services to manage their finances, social lives and health and wellness. AARP research also found that among adults aged 50 and over, 91 percent own …
HOUSTON — Two new leaders, both veterans of the senior living industry, have joined technology company Nobi. Shelley Esden now serves as chief operating officer, and Kim Lody is now chair of the board of directors for the organization. Founded in 2018, Nobi produces AI-powered light fixtures that serve as fall detectors for seniors. Esden, who has more than 25 years of experience in seniors housing organizations, oversees daily operations and lead implementation across communities in her new role. She has held executive roles with both national and regional senior living …
Emergency Ready: Promote Resilient Life Safety Programs in Senior Communities
In seniors housing, safety isn’t just a protocol; it’s a promise. With residents and their loved ones relying on clear communication and quick responses, creating and maintaining a robust emergency action plan (EAP) tailored for senior living communities is essential. From fires and severe weather to power outages and elevator malfunctions, preparation and well-tested systems can help to keep seniors safe and cared for, while reassuring families and reducing property risk. Here’s how owners and operators can build a safer, more responsive environment for residents, staff and families alike. EAP: …
NAPERVILLE, Ill. — Owner and operator Charter Senior Living has announced a new strategic partnership with LifeLoop, a senior living technology company. Illinois-based Charter, which has a portfolio of 72 senior living communities, has deployed a LifeLoop resident engagement solution to support its Flourish Memory Care program for adults with Alzheimer’s and other forms of dementia. Charter communities now use the 1N2L by LifeLoop solution, which offers cognitive care content and programming with more than 7,000 curated experiences. “LifeLoop enables our community teams to deliver personalized enrichment programming at a scale …
Webinar: 2025 Seniors Housing Investment Outlook — Where Is Deal Velocity Now and Where Is It Headed?
The June 17 webinar “2025 Seniors Housing Investment Outlook — Where Is Deal Velocity Now and Where Is It Headed?” sponsored by CBRE, convened a powerhouse panel of executives from across the investment, development, lending and operating landscape. The session delivered candid insights on the seniors housing market’s shifting terrain as panelists discussed capital market dynamics, operational challenges and forward-looking investment and development strategies. The webinar addressed critical questions facing the seniors housing sector as we move into the second half of 2025: Who’s investing? What capital is available? How …
How to Leverage TV to Improve Operating Margins, Resident Experiences
After seniors housing occupancy experienced a dramatic slump during the pandemic lockdowns and a plodding recovery, demand for senior living is now as strong as ever. However, financial pressures such as rising labor, healthcare and insurance costs continue to plague the industry, and experts don’t expect much relief from these factors in the near future. Against that backdrop, seniors housing owners and operators are seeking innovative ways to balance their budgets via new revenue sources without compromising the resident experience. One solution that can satisfy those criteria incorporates a technology …