Operations

BLOOMFIELD, N.J. — Juniper Communities has hired Patricia Jacobs to lead Catalyst, Juniper’s new health and well-being program. Catalyst is a membership-based ecosystem of programs and services addressing individuals’ health and well-being. Through a lifestyle concierge, members receive personalized schedules of programs, classes and services. Instrumental in Jacob’s selection was the work she performed on behalf of Juniper at Cubigo, where Jacobs helped create and deploy the technology platform that supports Catalyst. Jacobs’ background also includes 18 years of senior living operations and sales leadership. Jacobs will deploy Catalyst among …

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MCMINNVILLE, Ore. — The Springs Living has promoted Brenda Connelly to president of the McMinnville-based operator Reporting to founder and CEO Fee Stubblefield, Connelly will work closely with CFO Molly Vaughan to lead all aspects of the organization. Connelly has held the role of chief operating officer since August 2020, effectively leading the company-wide operational COVID response while working closely with statewide organizations, including serving on the Long-Term Care COVID Forum in Oregon and the Montana governor’s COVID Advisory Task Force. She also led community teams to regain 6 percent …

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LITTLE ROCK, Ark. — Blake Management Group, together with Cardinal Ventures Inc., has hired Stephen Black as the executive director of The Blake at Chenal Valley in Little Rock. Cardinal Ventures is building the 153,000-square-foot assisted living and memory care community, along with several dozen independent living cottages. Stephen Black earned business administration degrees at the undergraduate and graduate levels from Williams Baptist and Belhaven universities. He carries 12 years of experience in long-term senior care.

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SCOTTSDALE, Ariz. — Cadence Living, a Scottsdale-based owner-operator, has hired Mark Krystopa as senior vice president of culinary services. Krystopa will have principal responsibility over the Encore Dining Program across the Cadence portfolio of communities. He has over 25 years of experience in hospitality and senior living dining services. Prior to joining Cadence, Krystopa spent three years as the vice president of food and beverage at Allegro Management Co., as well as eight years with Hyatt where he led culinary operations for two Hyatt hotel brands. Krystopa has a bachelor’s …

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PFLUGERVILLE, Texas, and QUEEN CREEK, Ariz. — Integral Senior Living has taken oer operations of Sage Valley Senior Living in Pflugerville and Mojave Sage Senior Living in Queen Creek. Both properties provide assisted living and memory care services. This addition comes shortly after ISL announced expanding its portfolio with four new communities in Utah and Nevada. Investcor owns the communities. Sage Valley is set to open its doors early 2023, with Mojave Sage opening in 2024.

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By Christian Buesing, director of operations – technology solutions, Direct Supply Technology needs to serve a purpose. In my personal life I am slow to implement new technology into my routine until I know for sure it will serve me well. I am not the guy who has the latest tech toys just for the fun of it. In our industry, superior senior care is demanded. With the current staffing shortage, the technology incorporated into any community needs to improve staff efficiency and resident well-being. There are high expectations for …

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Regional owners and operators are enjoying a goldilocks moment as local hands-on management gains favor in the wake of the pandemic. By Jane Adler Regional companies may have found their sweet spot.  Last October, the real estate investment trust Ventas (NYSE: VTR) announced that it would transition operations of 90 of its owned senior living communities from Eclipse Senior Living to eight regional operators. Chicago-based Ventas said in a statement at the time that the communities had been adversely affected by the COVID-19 pandemic and would be best positioned for …

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SPRINGFIELD, Va. — Erickson Senior Living has named Melissa Robson as executive director of Greenspring in Springfield. Robson has served as associate executive director of Greenspring since 2018. Robson, a registered nurse, has over 25 years of experience working in various health care settings. She holds a bachelor’s degree in nursing from Gardner-Webb University and a master’s in health administration from Pfeiffer University.

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Kate Risa Paychex Seniors HR

Due to the nature of their clientele, senior living operators continually need to market their services to attract prospective new residents. But it’s not just new residents that they need to attract: it’s new employees as well. For the reality is that the senior living market faces some of the highest employee turnover rates in the service industry: upwards of 50 percent annually. Multiple factors are the culprit, including lower-than-average salaries, the difficulties of working with an aging and often high-acuity population, as well as few perceived opportunities for advancement, …

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