ST. PETERS, Mo. — Watermark Retirement Communities has named Kathleen Nardoni as executive director of The Watermark at St. Peters. Nardoni has a 15-year career in senior living, including all levels of care, marketing and administration, with responsibilities for opening a new independent living community. She is a licensed senior living administrator and spent time in law enforcement earlier in her career. She holds a degree in criminal law.
Operations
Evolution of Customer Needs, User Behavior Drive Future of Electronic Health Records
Consumer expectations of technology are evolving due to a generational shift. Today’s senior living and long-term care residents and their family members are becoming increasingly tech-savvy. Their adeptness with digital solutions continues to grow with new technology. Residents and their families’ use of these tools is expanding rapidly to include staying updated on health and activities, tracking medication, managing important documentation and overseeing finances. Electronic health records (EHRs) can assist in centralizing this information and can conform to the latest customer needs. Residents and their loved ones expect easy access …
MINNEAPOLIS — Health Dimensions Group, a Minneapolis-based operator, has taken over day-to-day operations at Northern Lights Health Care Center and The Oaks at Northern Lights. HDG has been working closely with the communities’ teams since assuming operational oversight of Northern Lights Services on Feb. 1. In addition to Northern Lights Services, HDG manages 48 other senior living and care communities throughout the nation.
STAMFORD, Conn. — Benchmark Senior Living has taken over operations of the former Sunrise of Stamford, an assisted living and memory care community in Stamford, approximately 25 miles northeast of New York City. The 83-unit community will now be called Benchmark at Stamford.Including the new addition, Benchmark currently operates 65 senior living communities throughout the Northeast, including 20 in Connecticut and eight in Fairfield County. The company offers independent living, assisted living, memory care and respite care.
DENVER — Onelife Senior Living, a Denver-based developer and operator, and Ally Senior Living, a Texas-based operator, have merged. The combined company manages 19 communities across eight states and will retain Onelife Senior Living’s name and branding. The companies began merger conversations in 2023 and the deal closed this month. Terms of the transaction were not announced. Dan Williams, previously CEO of Ally Senior Living, and Zack Falk, previously CEO of Onelife, will lead the combined company. Executive team members from both companies will fill roles in the newly established …
Clearwater Living Promotes Jill Zimmerman to Director of Resident Engagement, Wellbeing
NEWPORT BEACH, Calif. — Clearwater Living, a Newport Beach-based operator, has expanded Jill Zimmerman’s role with the company, giving her new responsibilities as director of resident engagement and wellbeing. Zimmerman will continue to develop the company’s Empowered Living program and oversee the Clearbrook Memory Support neighborhoods. Zimmerman is a certified grief coach that joined Clearwater Living in 2019 as the lifestyle director for Clearwater at Sonoma Hills. She was promoted to director of Empowered Living in 2021 to help train, mentor and inspire the lifestyle teams across all Clearwater communities, …
LOS ANGELES — If a seniors housing operator is going to survive and thrive in the future, treating front-line staff well is going to be the key to that success. That’s according to a discussion at France Media’s InterFace Seniors Housing West conference, held Feb. 1 at the Omni Los Angeles. The panel, titled “The Power Panel: CEOs Discuss the State of the Industry,” featured Sean Kelly, CEO, Front Porch; Traci Taylor-Roberts, president, Sodalis Senior Living; Chris Belford, CEO, Sinceri Senior Living; and Isaac Scott, principal, Anthem Memory Care. Michael …
WOODSTOCK, Ga. — Distinctive Living has assumed management of Bellevue Village at Woodstock and Bellevue Village at Neese Road, two communities located in Woodstock, a northern suburb of Atlanta. Bellevue Village at Woodstock offers assisted living and memory care, and Bellevue Village at Neese Road offers personal care and memory care.
LOS ANGELES — There have been plenty of challenges facing seniors housing in recent years, whether dealing with the effects of the COVID-19 pandemic, rising interest rates, rapid inflation or natural disasters. But while those all reflect outside influences and specific timeframes, one challenge is a constant: recruiting and retaining quality staff. “We all know all roads lead back to operations and operators at the end of the day — that’s what it’s all about,” said Dan Baker, director at JLL Capital Markets. “Labor and staffing are the biggest challenges …