Friday, January 31, 2025
Read the Magazine Subscribe

Industry Voices

DevelopmentIndustry Voices

Renovating Occupied Assets Requires a Gentle Hand

by Jeff Shaw

Developers must understand, respect and engage with residents to succeed. By Amy Fahey It is no secret there is a seniors housing shortage in this country. Given the lack of affordable land in many areas for ground-up construction, many developers opt to breathe new life into their existing facilities with extensive renovations.  Of course, the most difficult method of tearing a building apart and putting it back together is to do so while people live in it, especially elderly folks. Clearly, renovating an occupied seniors housing facility is a complex …

Continue Reading
0 FacebookTwitterLinkedinEmail
Industry VoicesPeopleSkilled Nursing

Keep a Five-Star Rating with Recruitment, Retention

by Jeff Shaw

CMS shifts have added regulatory pressure to staffing urgency. Take a new approach.  By Rishabh Parmar It is no secret that staffing shortages have consistently plagued skilled nursing facilities (SNFs), impacting patient care and staff satisfaction. But recent changes in Centers for Medicare & Medicaid Services (CMS) guidance have put additional pressure on leaders to solve this crisis. CMS recently updated its Five-Star quality rating system, adding measures for staff turnover and weekend staffing levels. Five-Star quality ratings not only impact insurance reimbursements but inform facility selection by consumers, families …

Continue Reading
0 FacebookTwitterLinkedinEmail
Industry Voices

The SHB Interview: Sevy Petras, CEO, Priority Life Care

by Jeff Shaw

Head of third-party operator believes a rising tide lifts all boats. By Jeff Shaw Although Severine ‘Sevy’ Petras may be the CEO of Fort Wayne, Indiana-based third-party operator Priority Life Care, she prefers to play down her title . “Do not call me ‘boss,’” she insists. “That’s the worst word.” “When we opened our first buildings, I wouldn’t let anyone put their title on their business card. One day I was a janitor, next I was a server, next I was a CEO. I never wanted anybody to be intimidated …

Continue Reading
0 FacebookTwitterLinkedinEmail
Industry Voices

Question of the Month: Transparency

by Jeff Shaw

“Transparency” has become a rallying cry. What does transparency mean to you and why is it so important? Challenge presumptions By Marcus Van Ameringen Vice President of Business Development 12 Oaks Senior Living When compared to the multifamily business, which publishes data on every conceivable metric, seniors housing is less forthcoming in producing customer usable data. There are multiple reasons for this lack of disclosure, such as the assumption that revealing rates and care levels online will create sticker shock and drive customers away prematurely.  Adult children routinely scour the …

Continue Reading
0 FacebookTwitterLinkedinEmail
Industry VoicesTechnology

How Communities Can Meet Connectivity Needs

by Jeff Shaw

As residents’ Wi-Fi needs continue to evolve, operators must keep an eye to the future without neglecting the present. By Michael Slovin, Vice President of Field Sales, Xfinity Communities Internet connectivity is probably not the first thing you think of when you hear “senior living communities.” After all, the prevailing view around seniors’ Internet demand has largely been misleading. While the pandemic certainly accelerated the need for Internet among seniors, technology use among adults aged 65+ was on the rise well before COVID-19 entered our lives. According to research from …

Continue Reading
0 FacebookTwitterLinkedinEmail
DevelopmentIndustry Voices

Three Hospitality-Inspired Approaches to Senior Living

by Jeff Shaw

By Rich Molfetta, chief operating officer, LIVIA Health & Senior Living Demand for senior living is on the upswing. A recent report from the National Investment Center for Seniors Housing & Care (NIC) found that 78 percent of the senior living units that were vacated during the pandemic have been reoccupied. In second-quarter 2022, occupancy reached 81.4 percent, up more than 300 basis points from the pandemic low of 78 percent in second-quarter 2021. Census still remains a challenge for operators that are running their business with fewer residents than …

Continue Reading
0 FacebookTwitterLinkedinEmail
FinanceIndustry Voices

With a Seniors Housing Crisis on the Horizon, Creative Financing is Key

by Jeff Shaw

By Jessica Johnson, BOK Financial In the United States we’re on the verge of a senior living boom. In less than 10 years, by 2030, all baby boomers — totaling about 73 million people — will be older than age 65, according to the United States Census Bureau. With that boom comes a crisis in seniors housing. Owners, operators and investors face multiple challenges going forward, such as labor shortages, consolidation, inflation and rising costs, including for new construction — all while revenues have not kept pace. Even as the …

Continue Reading
0 FacebookTwitterLinkedinEmail
Industry VoicesOperationsTechnology

How Technology Can Help Operators Prepare for the ‘Silver Tsunami’

by Jeff Shaw

By Brad Frasher, Executive Vice President, Glennis Solutions There’s no question that digital technologies will have new and increasingly important roles to play in nearly every aspect of senior living. But with the complex regulatory and safety environments in which senior living providers operate, as well as the unique combination of managing properties and resident care services, selecting and implementing the right assisted living software isn’t always straightforward. Seniors housing operators must be thoughtful about the technologies they choose to invest in to ensure that they achieve the highest return …

Continue Reading
0 FacebookTwitterLinkedinEmail
Industry VoicesOperations

How to Design a Robust Dining Program

by Jeff Shaw

Active adult communities can increase wellness and foster community with a holistic approach to food. By Jami Mohlenkamp The 96 million Americans over age 55 are fundamentally changing the expectations for active adult communities. Baby boomers are demanding something more — something different — than what was available for their own parents.  One of the most impactful ways operators can adjust to meet the needs of this massive generation of people looking to get more out of their coming years is to reevaluate their food program. Active adult communities intentionally …

Continue Reading
0 FacebookTwitterLinkedinEmail
Industry Voices

Seniors Housing Needs Long-Term Tax Care

by Jeff Shaw

Follow these steps to stop excessive property tax assessments. By J. Kieran Jennings In a nation that has faced a host of new challenges since the pandemic began, the seniors housing sector has carried one of the heaviest burdens. COVID-19-related mortality risk for those 85 years old or older is 330 times higher than for those 18 to 29 years old, according to the Centers for Disease Control and Prevention (CDC).  Notwithstanding those odds, 51 percent of all seniors housing properties including independent care, assisted living and skilled nursing reported …

Continue Reading
0 FacebookTwitterLinkedinEmail
Newer Posts
Older Posts