Consumer expectations of technology are evolving due to a generational shift. Today’s senior living and long-term care residents and their family members are becoming increasingly tech-savvy. Their adeptness with digital solutions continues to grow with new technology. Residents and their families’ use of these tools is expanding rapidly to include staying updated on health and activities, tracking medication, managing important documentation and overseeing finances. Electronic health records (EHRs) can assist in centralizing this information and can conform to the latest customer needs. Residents and their loved ones expect easy access …
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