By Philippe Saad, Principal, DiMella Shaffer Mention senior living to people and the images evoked are often less than exciting, especially for those who value both an independent and connected life. The pictures that come to many minds are often ones of isolated living with marginal interactions beyond other residents and occasional family visits. Even in a multi-generational household with parents living with their children and possibly grandchildren, the loss of independence can lead to feelings of isolation and depression, even with the energy of three-generational living. It may sound …
Operations
What are innovative operators doing to create additional revenue streams? Impress the whole family By Jennifer Dixon CEO JD Solutions Group The most innovative operators are investing in creating curated experiences that reflect the interests and needs of not only their residents, but also their residents’ family members. From expanded dining choices and spa services to tech-enabled healthcare options, these operators offer standout communication, services and programs. Even better, communities with these enhanced offerings have stronger sales and occupancy performance. Across the continuum of senior living, from active adult to …
MAPLE GROVE, Minn. — Grace Management Inc. has promoted Brian Storey to the newly created position of vice president of operations. Storey joined Grace Management in February 2015 as the executive director of The Highlands, located in Topsham, Maine. From there, he moved into a regional director of operations role in 2017. As vice president of operations, Storey directs and manages ancillary operations functions for Grace Management and supports capital projects. Storey is a graduate of the Kendall College School of Hospitality Management, where he earned a bachelor’s degree in …
REDMOND, Wash. — Emerald Communities, the Redmond-based nonprofit operator of Emerald Heights and Heron’s Key, has promoted Michelle Wood from corporate controller to vice president of operations. Wood will provide leadership, strategic and daily operational support to the executive directors at Emerald Heights and Heron’s Key. Wood will ensure proper management, planning, organization evaluation and control in all operating departments for each community. She will also oversee Emerald Communities’ director of food and beverage services and serve as Emerald Communities’ corporate risk and compliance officer. With the promotion of Wood, …
DALLAS — Buckner Retirement Services has selected chef Stephan Pyles as chief culinary advisor for its senior living communities in Texas. The James Beard Award-winning chef from Texas will help enhance the culinary experiences at Buckner Villas in Austin, Calder Woods in Beaumont, Parkway Place in Houston, and Buckner Westminster Place in Longview, in addition to his established advisory role with Ventana by Buckner in Dallas. Buckner previously collaborated with Pyles to craft a new type of dining experience for seniors ahead of the opening of Ventana by Buckner in …
Five Tips on How to Leverage Data and Analytics
State-of-the-art software tools can improve operational efficiency, enhance resident outcomes and boost the bottom line. What can you utilize that has a positive impact on both residents and business results? Data and analytics. With real-time information on performance, senior care executives and clinicians can identify and overcome roadblocks to success. New improvements in the use of data and analytics are helping to guide decision-making. Data mining can boost staff efficiency and profitability. At the same time, data entry is becoming faster and easier. Software tools with the latest graphics make …
Anthem Memory Care Appoints Nick Katinos as Executive Director of Grace Point Place in Oak Lawn, Illinois
OAK LAWN, Ill. — Anthem Memory Care has named Nick Katinos as executive director for Grace Point Place in Oak Lawn, southwest of Chicago. Katinos previously was executive director of Sunrise of Naperville North in Naperville. He also served as executive director for Brighton Gardens of Wheaton in Wheaton. He brings over seven years of senior living experience to this position. Katinos earned a bachelor’s degree in hospitality management from Johnson & Wales University in Providence, Rhode Island.
SUN PRAIRIE and WAUNAKEE, Wis. — Trilogy Health Services has taken over operations at Sun Prairie Senior Living in Sun Prairie and Waunakee Valley Senior Living in Waunakee, the company’s first properties in Wisconsin. The last time Trilogy expanded into a new state was in 2006 when the company added The Oaks at Northpointe Woods in Battle Creek, Michigan to its roster of campuses. Trilogy now operates nearly 130 senior living communities across five states. Waunakee Valley offers residents independent living, assisted living, skilled nursing and rehabilitation services. Sun Prairie …
SAN DIEGO — The one-two punch of the COVID-19 pandemic followed by a period of high inflation and soaring interest rates has had a negative impact on the performance of seniors housing, but the effects vary by subsector. The need to boost revenues is the primary issue in private-pay senior living, while a labor shortage remains the biggest drag on skilled nursing, say industry experts. Due to uncertainty over how these issues will be resolved, cap rates are rising to reflect the risk to investors. Operating margins for stable seniors …
ALEXANDRIA, Va. — Goodwin Living, a nonprofit, faith-based senior living and healthcare services organization in the Capitol Region, has named Josh Bagley executive director of The View Alexandria. Bagley has served as the interim executive director since Goodwin Living acquired the retirement community in August 2022. Located in the West End of Alexandria on a seven-acre campus, The View Alexandria is home to more than 100 residents, employs more than 100 team members and offers independent living, assisted living and long-term nursing care. Bagley began his career with Goodwin Living …