Technology

  The September 6 webinar “Technology & Seniors Housing — How to Achieve Smart, Streamlined &Standardized Business Systems” focused on how operators can optimize technology to meet resident and family expectations while operating as efficiently as possible. See how industry experts are encouraging a more cohesive approach to systems in seniors housing by consolidating their tech stack. This webinar covers the importance and the components of a strategic technology plan, the impact of resident and family experiences, plus how residents are using engagement technology currently (including announcements, social calendars, maintenance, meal ordering and …

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NEWPORT BEACH, Calif. — Insight Living and Smilefish have announced a strategic partnership aimed at using artificial intelligence (AI) to drive innovation in senior care.  By jointly developing AI-anchored technology, the companies aim to accelerate care innovation in long-term care and residential settings. Smilefish is a machine learning and data science provider focused on accelerating digital transformation, automation and enablement of AI application development for clients and partners. Smilefish has software and data management experience for a range of healthcare and life sciences partners.  Insight Living believes senior living operators …

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LOUISVILLE, Ky. — Aline, a Louisville-based provider of an all-in-one operating system for senior living, has appointed Jonathan Blackburn as chief revenue officer and Ryan Johnson as chief financial officer.  Aline was formed in October 2022, as the result of the merger of software providers Enquire, Glennis Solutions and Sherpa CRM. Blackburn will be responsible for leading Aline’s commercial strategy across its portfolio of CRM automation, operational, care and digital payments solutions. Prior to joining Aline, Blackburn served as the chief revenue officer for Therapy Brands, a mental and behavioral …

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ATLANTA — As the seniors housing sector continues its long, slow recovery from the COVID-19 pandemic, it can help to look at what the fastest operators to recover are doing right now. That said, as occupancy stays well below historical averages and expenses stay high, especially for labor, there is no quick-fix solution. “These changes don’t take place overnight,” said Jennifer Dixon, CEO of JD Solutions Group. “It takes planning and preparation to see the fruits of that labor.” Dixon made her comments during a panel she moderated at France …

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RALEIGH, N.C. — NIC MAP Vision, a Raleigh-based seniors housing data and analytics company, has launched a new listings service for brokers of seniors housing real estate.   The service, labeled as “Real Estate” within NIC MAP Vision’s client platform, is the first online and free source of listings for high-quality seniors housing real estate. This service further expands the reach of the seniors housing investment sales community, facilitating access to the thousands of monthly active users on NIC MAP’s portal and offering more than $400 million in deal volume available. …

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By Jason Erdahl, principal, director of senior communities, Ankrom Moisan  Nursing and residential care facilities lost more than 145,000 workers over the last two years, according to the National Center for Assisted Living. Between staff shortages and increased budgetary concerns for staffing in the senior care market, a solution is necessary to support the growing aging population.  While staff members are still very much needed to assist those residing in these facilities, architects and designers can answer the call for help by creating spaces that aid residents in doing daily tasks on …

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Seniors Building Technology Gaurie Rodman quote

While seniors housing operators grapple with occupancy issues, labor challenges and margin squeeze, the building’s role within the industry is sometimes overlooked. But innovative building design and new technologies can help improve staff efficiency, optimize resident care and increase revenue. “The senior living industry is evolving,” says Gaurie Rodman, vice president of real estate strategy and development at Direct Supply, a provider of equipment and services to the senior living and healthcare industries. “Buildings are taking on a role beyond shelter.” New building designs are being created through an efficiency …

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NASHVILLE, Tenn. — Uniguest, a Nashville-based digital engagement company, has acquired Eversound, a technology and content provider specializing in creating engagement for senior living communities. Founded in 2015 out of Cornell University’s eLab business accelerator, Boston-based Eversound now helps tens of thousands of older adults in over 1,000 communities live more socially connected lives. Eversound technology is known to reduce social isolation, slow cognitive decline and break down barriers common in a senior living environment. Eversound’s membership program provides advanced wireless headphones to increase accessibility for residents of varying levels …

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LOUISVILLE, Ky. — Enquire, Glennis Solutions and Sherpa CRM, senior living software providers based in Louisville, have renamed the combined company as Aline, officially unifying the merger announced in October 2022 under a single brand. Aline now represents more than 5,700 senior living communities in the United States, Canada and United Kingdom. The company also launched www.alineops.com, a new website that will consolidate its web properties by fall of this year.

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While overall private-pay seniors housing occupancy has now increased for seven straight quarters, according to the National Investment Center for Seniors Housing & Care (NIC), many operators are starting to see that growth slow to a crawl — still well short of pre-pandemic norms. According to Kelley Skarp of Arbor Company, this is due to a variety of factors, but most notably the general economic challenges of high interest rates and inflation. “In the current economic environment, people are looking at their wallets a little more closely,” said Skarp. “While …

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